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| BlackBerry 8820 Smartphone (AT&T) | 
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| Brand: BlackBerry
Category: Wireless
List Price: $399.99
Buy New: $99.99
You Save: $300.00 (75%)
Avg. Customer Rating:  11 reviews
Sales Rank: 185
Color: Silver
Media: Wireless Phone
Shipping Weight (lbs): 1.3
Dimensions (in): 0 x 0 x 0
Model: 8820
UPC: 843163016293
ASIN: B000UWC3OY
Release Date: September 20, 2007
Shipping: Eligible for Super Saver Shipping
Promotion: Data not available Terms and Conditions
Promotion: Save $10.00 when you spend $50.00 or more on qualifying items offered by Amazon.com. Enter code BMLSAVES at checkout. Terms and Conditions
Availability: Usually ships in 24 hours
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| Features:
| • | Thin, stylish Blackberry with Wi-FI connectivity (802.11a/b/g) as well as quad-band GSM and EDGE cellular networks | | • | Supports AT&T Mobile Music, XM radio, and stereo Bluetooth headset capabilities | | • | Rich media player, easy-to-use trackball navigation, expandable via MicroSD memory cards | | • | Integrated GPS supports navigation solutions like TeleNav GPS Navigator--no accessories needed | | • | Includes: Li-Ion Battery, Travel Charger, Hands-free Headset, Holster, USB Cable, BlackBerry Desktop Software and Quick Start Guide |
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| Editorial Reviews:
Amazon.com Product Description
Adding Wi-Fi connectivity to the popular, slim 8800 design, the BlackBerry 8820 smartphone keeps its predecessor's top flight features: easy-to-use trackball navigation system, internal GPS, and push-to-talk functionality. It also supports AT&T Mobile Music, XM radio, and stereo Bluetooth headset capabilities. And, of course, it offers what you expect from a Blackberry: an easy-to-type QWERTY keyboard, push email with attachment viewing options, and text (SMS and MMS) and instant (IM) messaging capabilities. This quad-band GSM phone is ready to take on the world, and it's compatible with AT&T's EDGE data network for Web browsing and quick downloads. 
The powerful and stylish BlackBerry 8820 offers integrated WiFi for increased in-building coverage and fast data connections.. | Wi-Fi Connectivity
The BlackBerry 8820 supports the 802.11 a/b/g Wi-Fi standards to enable data access in the enterprise, as well as through public hotspots and wireless home networks. It works in conjunction with both BlackBerry Enterprise Server and BlackBerry Internet Service and can seamlessly switch between cellular networks and a Wi-Fi network to allow you to access email, instant messaging, organizer, web browsing and other mobile data applications. To meet various security requirements, the BlackBerry 8820 is compliant with Wi-Fi security protocols including WEP, WPA and WPA2, as well as Cisco Compatible Extensions for simple, secure connectivity with Cisco wireless solutions. For enterprises that require Wi-Fi users to access the corporate network through a VPN, the BlackBerry 8820 includes IPSec-based software that supports the most commonly deployed VPN gateways from vendors including Cisco, Check Point and others. The BlackBerry 8820 also supports UMA, enabling wireless carriers to offer a fixed-mobile convergence service for both business and home use. Design
Right out of the box, the first thing you'll notice is the convenient set-up wizard that helps you get to know the BlackBerry 8820 quickly. The time-saving tutorial helps you with the set-up process, walks you through the features and functions, and explains how to personalize settings so you can make your smartphone truly your own. Design-wise, the BlackBerry 8820 is a nice upgrade from BlackBerry devices of the past. The side trackwheel has been replaced by an even easier to use trackball navigation system located on the top of the keypad. And yes, just like most BlackBerries of the past, you'll still find a full QWERTY keyboard, however, this handheld is thinner and lighter, and the screen is bigger and brighter than ever with its high resolution 320 x 240 LCD full color display. Intelligent light sensing technology automatically optimizes screen lighting levels for indoor and outdoor viewing. The BlackBerry 8820 also features large, dedicated send and end keys for easy call management. Dedicated volume and mute keys are found on the right side of the device so you can quickly make adjustments without having to fumble for the right button, while advanced sound technology that cancels out background noise and echo, helps ensure you can always hear and be heard, is also included. The supported USB connectivity makes file transfers to and from your PC a snap, and you can even use the USB cable and power from your PC to charge your 8820 if a standard electric outlet is not readily available. A removable high-capacity lithium-ion battery is housed in the rear of the handheld. The popular BlackBerry user interface is here, too, but it's been updated with a new look. Under the hood, a powerful 312 MHz processor and 64 MB flash memory combine to deliver a dynamic, highly responsive experience when viewing attachments and graphics, browsing the Web, and running applications. There's also a standard 2.5mm headset jack that can be used with an ordinary headset, while the supported Bluetooth 2.0 technology allows compatibility with wireless stereo headsets. The supported microSD card slot on the BlackBerry 8820 means you've got the room you need for all your favorite pictures, music, and videos. Just load up what you need on a microSD card and go. Calling Features
Many of the calling capabilities folks have come to expect in a wireless phone are present, but the BlackBerry 8820 ups the ante with MP3 and polyphonic ringtones. A vibrating alert, speed dial, and a contacts list/address book (limited only by the unit's 64 MB of internal memory) are also included. And because Voice-Activated Dialing (VAD) is supported on the BlackBerry 8820, you can initiate a call simply by telling your smartphone who you want to speak to. VAD integrates seamlessly with the built-in speakerphone or a Bluetooth headset for hands-free dialing. Messaging, Internet, and Tools
The BlackBerry 8820 delivers the legendary BlackBerry email experience. With BlackBerry service plans from AT&T, you can receive emails instantaneously from up to 10 email accounts (personal and enterprise). With BlackBerry push technology, you don't need to retrieve your email. BlackBerry devices are designed to remain on and continuously connected to the wireless network, allowing you to be discreetly notified as new email arrives. Support is also built-in for viewing email attachments (Word, Excel, PowerPoint, WordPerfect, and PDF formats). Because the BlackBerry 8820 is fast, and because it supports EDGE high-speed data networks, you can take full advantage of enterprise applications that are wirelessly enabled by the BlackBerry platform, such as sales force automation, field service automation, network and systems management, and more. If your company has a BlackBerry Enterprise Server installed, you can also take advantage of the power of wireless calendar synchronization. Your calendar events are exchanged wirelessly and automatically so that your desktop calendar and BlackBerry handheld calendar are synchronized. All your Outlook meeting requests, changes, and updates are instantaneously synchronized instantaneously with your desktop. Make meeting requests, invite new attendees and more, all on your BlackBerry 8820. Users without BlackBerry Enterprise Server support can manually sync with their desktop calendars and contacts via Bluetooth or USB using the included BlackBerry Desktop Software. 
Enjoy a new easy-to-use trackball navigation system. | 
Take advantage of GPS navigation capabilities. | 
Enjoy videos and music. |
BlackBerry Internet Service (BIS) is complimentary with the activation of a AT&T BlackBerry service plan (additional charges apply) and provides customers with the ability to have their personal or work email pushed automatically to their BlackBerry phone from multiple Internet Service Provider (ISP) email accounts. BIS provides automatic wireless synchronization of read, deleted, and sent email from the your BlackBerry phone to their desktop email account. Users with multiple accounts can choose from multiple "sent from" addresses when sending an email. You can also download ringtones and other content via AT&T's popular MEdia Net service or browse the Web using the BlackBerry HTML Browser. Wireless text messaging and multimedia messaging (MMS) are also supported by the BlackBerry 8820. Among the unique features of the BlackBerry 8820 are AT&T's Push-to-Talk (PTT) service and TeleNav GPS Navigator. AT&T Push-to-Talk boasts the largest push to talk coverage area in America. PTT features on the BlackBerry 8820 include "availability" icons, quick group calling, and the ability to easily convert a PTT session to a regular wireless voice call. Customers can use their BlackBerry 8820 to Push-to-Talk to individual colleagues or friends, or set up groups for broader communication. The PTT button, on the left side of the device, easily facilitates each PTT call (simply press and hold to talk after the chirp and release when finished). In addition, the AT&T service offers such standard PTT features as call waiting, contact alerts, as well as text, picture, and voice messaging to anyone in their contact list. AT&T customers can also take advantage of the TeleNav GPS Navigator software on the BlackBerry 8820. Enjoy real time turn-by-turn audible directions while driving and walking and view colorful 3D moving maps. The BlackBerry 8820 ships with a number of additional tools, including a calculator with a unit converter and a to-do list. The handheld's software is based on the Java platform, meaning Java-compatible games and applications can be added to the handheld. Vital Statistics
The BlackBerry 8820 weighs 4.73 ounces and measures 4.49 x 2.60 x 0.55 inches. Its lithium-ion battery is rated at up to 5 hours of digital talk time and up to 24 days of digital standby time. It runs on the 850/900/1800/1900 GSM/GPRS/EDGE frequencies. The phone comes with a one-year limited warranty.
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| Customer Reviews: Read 6 more reviews...
 This phone is a little monster that fits on your pocket July 13, 2008
I'm not going to write a book like most people do on these reviews mostly because my spelling is horrible. I own one of these and i love it. I get my email's and text's and phone calls all the time. I work at Verizon wireless as a tech and i see people have issues with their phones all day. Out of all the pda's i see on a daily basis blackberry's are the least with the exception of the pearl. Treo's freeze and crash all the time the blackberry is simple and solid. I purchased my 8820 as a rebuilt one because it was cheaper. But it acts and preforms like it's brand new. Every now and then i have to pop the battery out but that's nothing compared to what i see people to through with their phones at my job. My battery dies quick sometimes to but thats life..over all a great phone
 Would be a nice phone if it had a better software application June 26, 2008
2 out of 3 found this review helpful
If my employer did not provide the phone gratis, I wouldn't keep it. The user interface is awkward and clunky. The phone software crashes and locks up often. The desktop software is lacking in basic features.
I think my major issue with this product is the calendar and address book. Microsoft Vista Home Version eliminates Outlook. And the RIM Desktop software doesn't have it's own. So the user has to enter the information in Outlook and then synch the Blackberry with the desktop computer. The calendar and address book are essentially useless unless you buy MS Outlook separately ($80) or you have the old XP. Don't buy this phone if you use a machine running MS Vista.
Also don't buy this phone if you want to use it as an MP3 player with anything other than the miserable RIM ear buds. The audio jack is a proprietary RIM size and not a standard ear phone jack. And RIM earbuds are cheap and sound tinny. There is no way to hook up quality headphones to the Blackberry.
why use this? June 13, 2008
10 out of 14 found this review helpful
After using an iPhone for the past year, to try something new, I got the "top of the line" blackberry 8820. Why would anyone buy this product unless their company made them?? The user interface is so bad I am amazed. The web browsing is just as bad as on a regular cell phone. The navigation is clunky. The email is great IF you ONLY read TEXT emails, anything with HTML (formatting and pictures) turns out in garbled code. Reading PDF attachments is darn near impossible. I did the like AOL/Yahoo instant messenger capability, but hardly worth it. Loading pictures/music via the Roxio desktop software is a throwback to 1998 with its horrible user interface. I really don't see the use in this device. I returned mine to Amazon after a week.
 Versatile network connectivity and more June 1, 2008
Pros:
-Windows Desktop Manager for Windows allows BB to sync with Outlook contacts, addresses, calendar and inbox.
-You can quick dial from a contact profile
-Dial history is cached
-WIFI easy to configure
-Network EDGE, WIFI, or BLUETOOTH can be activated/deactivated without frustration
-Easy to transfer music files, videos, etc to and from BB.
-The AT&T Navigator caches favorite addresses
-QWERTY pad with thumb mouse roller is brillant.
-Nifty audio sound quality.
-Okay battery life, but not the best. I recharge it every two days.
-Desktop is customizable
-Voice activated dial feature
-The applications that come with the RIM are easy to install and uninstall
Cons:
-Not compatible with Windows CE mobile applications. Darn RIM OS.
-Monthly charges to use the AT&T Navigator.
-Monthly charges to use XM radio streams.
-No touch screen.
-Will not capture photos or videos.
-Came loaded with only one game.
Very Good Business Device; Not for Powerusers April 9, 2008
8 out of 8 found this review helpful
I used the Blackberry 8820 ("BB8820") for about the past month before replacing it with a Moto Q 9h.
The phone is definitely very solid and user-friendly, however, I am moving to an area with 3G speeds, and I could not stand the idea of having 3G all around me through the duration of a 2 year contract with limited EDGE speeds. This is a personal preference, but I will explain more below.
The BB8820 is very nicely tweaked for EDGE. This is great for people who live in areas that have EDGE only -- I live in one now, and the phone worked really well on the EDGE network to download e-mail and browse the web. It isn't lightening-fast, but it's a Smart phone on a wireless network, not a desktop with a dedicated T1. However, because the BB8820 is so well tweaked for EDGE, when you use the Wi-Fi capabilities, the device nowhere near uses the full download/upload capabilities offered by wireless high-speed. In fact, I found basically no noticeable difference when I was on Wi-Fi from when I was on EDGE in browsing the internet and non-email functions. With email, on Wi-Fi, you get the message sometimes faster than they'll arrive on your wifi-connected laptop's in box. Pretty slick, but not good enough for me given the surrounding circumstances. Also, the Moto Q9h, while on EDGE only, will get new e-mail messages much faster than the BB8820 -- literally, the BB8820 would take anywhere from 5 to 15 minutes after my laptop to pickup a new email when on EDGE only, where the Q 9h will get it within 30 seconds. It's a huge difference.
The BB8820's interface is nice. It's easy to use, easy to understand, and easy to learn. The track-ball is well made and functions well for the most part. However, clicking with the track-ball can get very annoying sometimes as you will find the track-ball moving ever so slightly to the next-over Icon and then starting that application instead of the one you intended -- very annoying sometimes.
Also, the software has a tendency to hiccup; it doesn't necessarily slow down altogether, it just sticks in certain places when you're trying to move from icon to icon and from program to program, even after you have just done a reset and have nothing open.
And on that note, resetting the phone takes WAY too long, and you have to reset the BB8820 somewhat frequently, maybe once a day. It literally probably takes a full 2 minutes from shut down to start up to just power down and start back up, it's really ridiculous. Often, you find yourself having to reset because the phone gets "nuked." An unfortunate bi-product of the BBerry network is that hackers will randomly nuke people's phones. It doesn't do any damage to the software or hardware, but it does cause you have to do one of these insufferable resets.
The GPS works really well for the most part, and pairs well with Google Maps. Unfortunately, to get things like a listing of local restaurants based on your GPS location, you must sign up for TeleNav at $9.99/mo. That does come with turn-by-turn directions, but with my Moto Q 9h I get Windows Live Search for free, which will search for local restaurants/doctors/hospitals/schools etc based on your GPS location and has a nice map function, and there is Motorola hardware you can buy for $50 to get turn-by-turn directions in your car, so you can get on a Moto Q 9h (or other Windows Mobile 6 based phone) what costs $10/mo on the BB8820 for a very nominal amount of money, much less than $120/yr.
So, in sum:
PROS:
-EASY TO USE INTERFACE, EASY TO USE HARDWARE, GOOD KEYBOARD
-ABOVE AVERAGE BUILD-QUALITY
-TRACK-BALL IS A GOOD FEATURE
-GREAT E-MAIL CLIENT THAT WORKS WELL
-SOLID GPS FUNCTIONALITY (A LOT OF OTHER PHONES HAVE SPOTTY GPS)
-GOOD BATTERY LIFE
CONS:
-SOFTWARE / INTERFACE CAN HICCUP AND SLOW DOWN RANDOMLY WITHOUT ANY PROGRAMS OPEN
-NO 3G SPEEDS (THIS IS A HUGE DETRACTOR, IMO)
-MUST SIGN UP FOR $9.99/MO TO USE THE FULL CAPABILITY OF THE GPS WHERE ON OTHER PHONES YOU CAN GET THESE FEATURES FOR BASICALLY FREE
-SLOW E-MAIL DETECTION WHILE ON EDGE-ONLY
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