| DIRECTV HR21 / HR21-200 / HR21-200 High Definition HD/DVR Satellite Receiver | 
 enlarge | Brand: DIRECTV
Category: CE
List Price: $399.95
Buy New: $158.00
You Save: $241.95 (60%)
New (7)
Avg. Customer Rating:  23 reviews
Shipping Weight (lbs): 4
MPN: HR21
UPC: 185463000276
EAN: 0185463000276
ASIN: B000YG85UM
Availability: Usually ships in 1-2 business days
Condition: Brand new in closed box from the manufacturer. Ready for fast shipping.
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| Features:
| • | Standard-definition And High Definition (MPEG-4) Enabled | | • | 2 Satellite Tuners For Access To SD And HD DIRECTV | | • | Pause And Rewind Live High-definition TV For Up To 90 Minutes | | • | 480i, 480p, 720p, 1080i Picture Output |
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| Editorial Reviews:
Product Description
Standard-definition and high definition (MPEG-4) enabled -Record up to 200 hrs of SD or or up to 50 hours of HD (MPEG-4) programming 2 satellite tuners for access to SD and HD DIRECTV programming - Advanced Program Guide Pause and rewind live high-definition TV for up to 90 minutes - Series Link One touch record, auto record, manual record, and bookmarks - Search and record - Interactive TV enabled 480i, 480p, 720p, 1080i picture output and multiple screen formats supported - Dolby Digital 5.1 Surround Sound capable
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| Customer Reviews: Read 18 more reviews...
 BEWARE - TIHS WILL EXTEND AN EXISTING AGREEMENT July 24, 2008
I learned this the hard way so I wanted to let others know. If you already have DirecTV service and purchase new equipment, your service contract will be extended by 2 years on the date you activate the new equipment. Customer service is the worst I have ever dealt with.
It's failing apart, bad installation July 23, 2008
I can't believe what a bad install job I found on the roof when I just went up there. There were 3 loose bolts, and at least one bolt was missing. The entire dish is so loose it's about to fall off the roof. I'd fix it myself, but a bolt is missing.
I called DirecTV so they can come out of fix this terrible installation, and they want $80 for it! That's outrageuous! You'd think they would want to fix something that was their fault to begin with. I can understand occasional problems - but wanting to charge me for something that is clearly not my fault is crazy. I installed the previous dish and it was up there for years & years with no problems.
I've always liked DirecTV, but after this, I'll be looking at switching.
 Finally great July 20, 2008
1 out of 1 found this review helpful
I bought two Directv Hd dvrs in April of 2007. What a nightmare, freeze ups (two or three a day), broken up picture, stuttering sound, the whole mess. I finally sent both boxes back and re-installed my TIVO based receivers. Fast forward a year, I decided to try again mainly because of the many many new HD channels on Directv (NFL in HD! ummmmmmmmm). I found the HR21-700 boxes were better by this time but still not really right. In the last few weeks Directv has released a software update that seems to have really done it for these units. I have had zero problems with these boxes since the last update and I urge any one who had a bad experience in the past to try again. I think you will be very pleasantly surprised!
Horrific Product!! Don't take the plunge!! July 19, 2008
On paper this is a great unit, however after roughly 4 years as a DTV Tivo user, I decided to take DTV up on their offer to upgrade to the HR21 series. Wow, what a huge mistake!
This machine was so horrific, I honestly don't know where to begin. In theory outside of it's inability to perform wishlist autorecords (only tivo users know what I'm talking about), it should be a slight improvement to the sd tivo units, however it doesn't do what a DVR is supposed to do. What am I referring to?
1) Scheduled recordings were frequently blank. Yes, the program is in the "now playing" list, but there is nothing behind door # 1. Folks, you have no idea how much this disrupted our "Tivo spoiled" household.
2) We worked with DTV to the fullest, and after 7 units, we finally gave up and hooked up the old Tivo again. We were eventually told by DTV that we were far from alone.
3) The unit locked up constantly, and resets take 10 minutes or more to recover.
4) DVR's allow one to fast forward and rewind or even pause programming right? Well, not these.... DTV had a known issue for literally months while we had these units. During playback, we'd often fast forward through a commercial, only to lose control of it. Yes, it took over on its own, and didn't allow us to resume play. We'd sit there for minutes waiting for the fast forward wheels to stop rolling, look at one another and try to decide if we should throw it out the window, wait, or reset it.
4) Don't fall for the On Demand hype either. Granted it's in Beta, but holy moly it's far from complete, and the install alone was a near logistical nightmare. Nobody in our area was even remotely familiar how to install the connection for this feature.
***I could go on and on, but my guess is you likely get the point.***
In all, I convinced my family for multiple months it would be worth it to tough it out while DTV worked out the known issues, and continued to update their software. Well, a few months later, I've got the proverbial egg on my face, and would like to help prevent anyone out there from making the same mistake.
For what it's worth, we were assured by the DTV sales folks that all the "known issues" were worked out and fully resolved prior to signing up, so we felt even more misled after going through what we experienced.
In a nutshell, don't do it!
You have no idea what you're getting yourself into... July 18, 2008
Unit no longer turns on after 5 DAYS. SWEET.
They sent me a new one with parts missing from the box, and it's 0-1 when trying to record shows with the DVR function.
I guess they want the broken one back, but forgot to send me the shipping labels, shipping instructions, installation instructions, you know... anything useful you'd need. This company is an absolute joke. if you don't believe me, do some research.
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