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| Zoombak ZMBK200 Advanced GPS Car & Family Locator | 
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| Brand: Zoombak
Category: CE
List Price: $249.99
Buy New: $169.00
You Save: $80.99 (32%)
New (6) from $169.00
Avg. Customer Rating:  5 reviews
Sales Rank: 6292
Media: Electronics
Batteries Included: Yes
Shipping Weight (lbs): 2
Dimensions (in): 9.1 x 7.1 x 2.9
MPN: ZMBK200
Model: ZMBK200
UPC: 896227001018
EAN: 0896227001018
ASIN: B0014J61GI
Availability: Usually ships in 1-2 business days
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| Features:
| • | Zoombak is portable but can also be installed permanently. Its portability allows you to use it in your car as well as in other vehicles such as motorcycles, ATVs, boats and bicycles. | | • | Pinpoint your car's real-time location on-demand anywhere within nationwide coverage area online or through a live, toll-free customer care center 24 hours, 7 days a week. | | • | Create up to 10 customized zones and get notified by text message and/or email when your car leaves or enters the zone. | | • | Gives you your car's current position and location history. | | • | In the box: Locator device, AC Wall Charger, Portable Car Charger, Installation Bracket, User Guide 30-Day Risk Free Guarantee, One-year Manufacturer's Warranty |
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| Editorial Reviews:
Amazon.com
The Zoombak uses a combination of GPS satellite and cellular technologies to more precisely and reliably determine the location of your car or loved ones at any time or place. Zoombak's Advanced GPS Car & Family Locator will help you locate your car, and your loved ones in it, and help bring them home safely. Great for monitoring teen drivers or other family members you worry about behind the wheel. In addition, the Zoombak locator will assist you in locating your car if it is stolen.
 | Install the Zoombak car locator permanently in your car or keep it portable for use in other vehicles such as motorcycles, ATVs, boats and bicycles. Locate your car's whereabouts on-demand using Zoombak.com, your mobile phone, or live customer care. Track your car's location in real time, or view a map of your car's current location or location history. Create your own customized "safety zones", and get notified via text message and email when your car has left the zone. Unlimited on-demand location requests, an easy-to-use website, and a 24/7 toll-free phone number for live customer care and location support, will provide you with the peace of mind you are looking for in car safety. Please note that Zoombak requires a monthly service plan (Learn more) | Key Features
- Find the current location of your car online, via mobile phone text message, or via toll-free 24 hour customer service (Learn more)
- Track your car's location continuously (Learn more)
- Get your car's location history (Learn more)
- Get alerts whenever your car leaves custom "safety zones" that you define (Learn more)
- Low Battery and "Power Off" Alerts (Learn more)
- 24/7 Customer Service
- Just 2.5 ounces
- Long battery life (standby = up to 120 hours or 5 days; active use = up to 150 location requests)
- Water-resistant housing
- Low-cost service plan (Learn more)
How Zoombak Helps If Your Car is Stolen  |  |  |  | | Your car gets stolen or you want to pinpoint its location | You receive a text alert on your mobile phone or an email on your computer | You can see your car's location on your computer | Helps you find your car and bring it home safely |
 An on-demand locate helps you to find the current location of your car containing the Zoombak Advanced GPS Car & Family Locator. There are 3 easy ways to conduct an on-demand location request of your Zoombak Advanced GPS Car & Family Locator.
- Zoombak.com
- Log on and click "Find Now."
- See your car's real-time location displayed on a map, along with the closest street address.
- View your car's location in detail. Using our detailed map, you can easily zoom in and out or scroll in any direction.
- Send a text message via mobile phone
- Use your mobile phone to request the real-time location of your Zoombak locator.
- Send a text message to "ZMBAK" or "96225" with the name of your locator and your PIN number.
- Receive a prompt location alert via text message containing the nearest cross streets, along with the city and state information.
- 24/7 Toll-Free Live Customer Care
- Contact Zoombak live customer care toll-free, 24 hours a day, 7 days a week at 1-866-951-0101.
- Receive friendly, knowledgeable support and our staff will help you find your car.
 A safety zone is a personalized virtual boundary around a location that you've chosen. When your car enters or leaves an active safety zone, you can be alerted via email and/or text message (your choice.) You can create up to 10 safety zones, 5 of which can be active simultaneously at any given time. Safety zones can be quickly and easily turned on and off via Zoombak.com.
Safety zones can be quickly set up on Zoombak.com in 4 easy steps:
- Name your safety zone and enter an address or use the current location of your Zoombak Locator to create your virtual boundary.
- Select a boundary radius from as small as 110 yards to as large as 880 yards or a 1/2 mile.
- Create a schedule for when you would like your safety zone to be active. For example, Monday through Friday 8:00am to 5:00pm
- Select how and when you wish to be notified. For example, you can be notified via text message and email when your car enters and leaves the safety zone.
When your car enters or leaves your safety zone, you can receive a text message and/or email notifying you of the date and time of activity. The Zoombak Car & Family Locator automatically keeps track of your car's location while the device remains active.
Zoombak's continuous tracking feature provides you with an automatic update of your car's location every 5 minutes for up to 1 hour. Your car's location, with time and date, will be shown on a map on Zoombak.com. Upon activating this feature, Zoombak will:
- Determine your car's real-time location.
- Display its location on a map.
- Provide location updates every 5 minutes. After 1 hour, you can easily extend continuous tracking for an additional hour
Zoombak's location history allows you to see where your car has traveled for the past hour, day or week. Your location history will be available for your review on Zoombak.com for up to 7 days.
As part of your service, you can opt-in to have Zoombak notify you via email and/or text message (your choice) when your Zoombak Locator has been powered off or has a low battery. You can add multiple email addresses and mobile phone numbers to receive device alerts. -
With "Power OFF" alerts, you can opt-in to be notified promptly when your device has been turned off along with the current or last known location information. With low battery alerts, you can opt-in to be notified when your device battery is at 25% capacity. If your Zoombak locator powers off due to a low battery, you can receive a second alert advising you that your Zoombak locator has been powered off, along with the last known location of the device
What's In The Box - Zoombak Advanced GPS Car and Family Locator device
- AC Wall Charger
- Portable 12 Volt DC Car Charger
- Installation Bracket which holds your device securely in place when mounted in your vehicle
- User Guide
- One-year Manufacturers Warranty
Zoombak requires a monthly service plan. See www.zoombak.com for details on service plan pricing and coverage.
Service Plan Includes:
- No activation fee
- No hidden fees
- Unlimited on-demand location requests via the Internet and customer service
- On-demand location requests via mobile phone
- Unlimited continuous tracking via web and customer care
- Unlimited safety zone alerts
- Opt-in for "Power Off" and low battery alerts via email and text message
- Location history via Zoombak.com and customer care
- 24/7 live customer care and location support
Service Plan Requirements: - One-year customer agreement required for all service plans
- Convenient, paperless online billing and account maintenance
- Credit or debit card
- Early termination fee applies
Talking To Your Teenagers and Loved Ones Zoombak is proud that our Advanced GPS Car and Family Locator can help to provide a greater sense of safety and peace of mind for the entire family. We understand that this peace of mind is invaluable. We also understand that it is important have a conversation with your teen driver before installing Zoombak in the family car. Speak with your family about how Zoombak can help the entire family feel safer and more connected. There are many situations on the road over which neither you nor your loved one have control. Flat tires, inclement weather, aggressive drivers, or simply getting lost - all are situations to avoid. Zoombak can enable you to locate your teen driver and provide the necessary assistance if these situations should arise. - Let your teen driver know that Zoombak is an A-GPS locator, not a surveillance device. It is a tool that can help locate a loved one in case of an emergency. Zoombak also provides parents with peace of mind by simply alerting you via text message or email when the car and the loved ones in it leaves or arrives at a safety zone. Knowing where to find your loved ones can make the whole family feel safer. Zoombak can also help teen drivers to be more independent. Safety zones are customizable, and can be expanded as the teen driver becomes more experienced. As a parent, you can explain that Zoombak is there to allow your family to feel more connected, safe and protected.
- Let your elder family member know that Zoombak is an A-GPS locator, not a surveillance device. Gently approaching your loved one is important - let them know that it is not your intention to "parent" them, but rather to provide you with reassurance that they are safe. Zoombak also provides you with peace of mind by alerting you when a car enters or leaves a safety zone. Zoombak is the most advanced way to allow your elder loved one to remain independent longer, giving you both reassurance and peace of mind.
Product Description
Are you worried about your teen or other loved one being behind the wheel? What if they get lost or your car gets stolen? Worry no more with Zoombak Advanced GPS Car & Family Locator. This water-resistant device installs permanently in your car or keep it portable for use in other vehicles such as motorcycles, ATVs, boats and bicycles. You can pinpoint your car's location on-demand via Zoombak.com, mobile phone or live customer care. Or use the continuous tracking option to find out where your car is in real time. Just log on to the website to view a map of its current location, as well as where it has been before. Create and activate your own customized safety zones and be notified if your car leaves a zone. This locator will provide you with the peace of mind you are looking for in auto safety.
Continuous Tracking - automatic update of your car's location every 5 minutes for up to 1 hour Location History - see where your car has traveled for the past hour, day or week. Device Alerts - have Zoombak notify you via email and/or text message when your Zoombak Locator has been powered off or has a low battery 24/7 Live Customer Care A-GPS Technology that uses both satellite & cellular technologies Comes with - Advanced GPS Car & Family Locator device Portable Car Charger AC Wall Charger Installation kit - 12V DC Charger for in-car charging and Installation Bracket User & Quick Start Guide 30-Day Risk Free Guarantee (in original packaging & condition with receipt) 1-year Manufacturers Warranty Device must be activated within 60 days of purchase
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| Customer Reviews:
 Zoombak a dissapointment June 5, 2008
1 out of 1 found this review helpful
I purchased the Zoombak to allow people to track me when I'm out riding on my own. I found that the coverage was spotty at best. I was comparing it some software on a cheap boost mobile phone with free tracking software, and the tracking ability of the boost phone was significantly better than the more expensive Zoombak device. The techincal support department was less than knowledgeable of how the devices actually worked, so were ineffective at finding a resolution. I was told I would get a refund on the service. (I guess that I should check and make sure that happened.) I would not recommend this device.
 Works OK, but needs improvement! May 9, 2008
10 out of 12 found this review helpful
This device seems to work fine when using Zoombak's web site to do a location search. The device can not be placed somewhere that heavily shields it from the outside, or it will not get a good cellular and/or GPS signal.
The zone feature is the area where it's just not delivering as advertised. Once you've set up a zone, it is supposed to alert you when the device enters or exits the zone. Sometimes it doesn't alert you at all. When it does alert you, the alerts are sent 15 to 20 minutes after the device has entered/exited the zone, instead of sending it within a minute or two. If you enter and exit the zone within that 15 to 20 minute window you don't get an alert at all.
This is not how it is portrayed on their little advertisement video.
Lastly, good luck on reaching a level 1 tech support staffer who speaks understandable English. This part is extremely frustrating. Why companies who provide tech support to English-speaking countries don't make mastery of the English language a requirement is beyond comprehension. I guess political correctness is more important than a satisfactory customer experience.
 Tremendous product. Highly recommended May 5, 2008
5 out of 6 found this review helpful
I have been using my Zoombak for about 3 months now. At first, there were a few minor quirks with the online tracking but downtime was only for a few minutes. You can get instant online status of the auto. I especially like the feature to set up zones for tracking. When the car enters or leaves one of these zones, I get an email update. Great product. Now that the daughter is going to college, it will be a wonderful sense of security for us.
Great Experience March 30, 2008
10 out of 12 found this review helpful
I have had a great experience with Zoombak. I have a special needs son that has started school, and wanted a way to keep track of where he is especially since he rides the bus. His school is about 15 miles away and during that time, if for whatever reason we would need to find him I wanted to be able to track him. He is non-verbal and non-ambulatory so in his wheelchair, if there ever were an issue he would not be able to call for help or walk anywhere.
I contacted Zoombak and exchanged emails with their director of customer service who assured me that given our circumstance they would work with us regarding their trial period and our satisfaction. So far I have been using it for over a month and I am extremely pleased. My credit card was accepted immediately online and I received my unit 2 days after purchase. When activated my unit connected immediately, and after setting up my zones and parameters, I get text messages when I am in class or working in the hospital that my son has "arrived at school" or "left home", along with the time and cross streets.
I understand that everyone has different experiences but given this is a startup company I felt compelled to share my very positive one.
Joe
Disappointed so far... March 28, 2008
18 out of 24 found this review helpful
It has been a real challenge dealing with Zoombak. I was initially excited when I learned of their product. I am currently using TomTomWork for GPS tracking of our personal vehicles, which runs $500 per tracking unit, plus installation and $50.00 per month tracking fee, per unit, which adds up quickly.
Zoombak's "claimed" capabilities along with lower month tracking fee prices ($14.99), seemed to be more cost effective then TomTomWork's program.
I attempted to order from Zoombak directly via their website ( $249 per unit). Their web site declined two (2) different credit cards. I called Zoombak directly (Daniel), they weren't able to authorize them either. I called my credit card companies, they never received any authorization request from Zoombak, they said that there should be no problem. I called Zoombak back, Anna the first agent that I spoke to did not speak English very well. I asked to speak to her supervisor, the supervisor's English was worse than Anna's! She basically said the it was my problem not Zoombak's.
So being discouraged but still wanting the device as any "early adapter" would, I searched the internet and found it on Amazon for $60.00 cheaper, I bought it, there was no problem with my credit card! It was delivered yesterday.
I went to Zoombak's website, created my account, paid the activation fee.
I charged up the device for 6 hours and turned it on. Zoombak's system was not able to connect to the device, after about 10 attempts of trying to connect to the device (the unit was placed out in the yard of my metropolitan city). I called Zoombak's tech support, Felipe (limited English) told me that new units are sometimes difficult the 1st time connecting. He suggested that I turn it off and back on and wait 30 minutes for the "Que" to clear out and try it again. If that doesn't work to call back. Well, it didn't work!
I called Tech support again, I didn't get the girls name (limited English also). She told me that her supervisor would contact me within 24-48 hours! I tried to ask her some direct questions, she didn't understand me, she was defiantly reading from a script.
Pros - nice looking unit, not sure if it works or not.
Cons - their customer service leaves a lot to be desired, 5 phone calls, 1 person spoke English. 24 hours later and numerous attempts to connect and the unit still will not connect to their system.
Hopefully Zoombak will get their bugs worked out and consider hiring a better talent pool of customer service agents that speak English.
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