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| Motorola V171 Prepaid Phone (NET10) | 
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| Brand: Motorola
Category: Wireless
List Price: $109.99
Buy New: $89.99
You Save: $20.00 (18%)
Avg. Customer Rating:  23 reviews
Sales Rank: 12667
Color: Silver
Media: Wireless Phone
Display Size: 5
Shipping Weight (lbs): 0
Dimensions (in): 0 x 0 x 0
Model: V171
UPC: 616960001775
EAN: 0616960001775
ASIN: B000BF1OW2
Shipping: Eligible for Super Saver Shipping
Availability: Usually ships in 24 hours
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| Customer Reviews:
| Showing reviews 1-5 of 23 | | NEXT » |
 good for once-in-a-while phone use July 9, 2008
I don't use the phone often, so this phone was just right. I've had dealings with customer service at Net10 and I don't find the phone tree any worse than other businesses, nor did I have any problem reaching a human. Any difficulty in my understanding was due to background noise in the call center. The problem (additional purchased time not appearing on the phone) was quickly and efficiently handled. The only thing missing in the service is a time extension (as Tracphone has) for folks like me who run out of time with thousands of minutes still on the phone.
Pleased so far April 18, 2008
1 out of 1 found this review helpful
I actually have the Motorola V 176 phone with Net10. I purchased it locally and it would not activate. I called Net10 and immediately got a tech. Yes, they are from out of the country, but I was able to understand them. The next day I still did not have service, but I got a tech immediately. Was pleased with that. They could not resolve the problem from their end and said they would send me a new SIM card. It actually arrived in 2 days, special delivery. I was really impressed with that, called and the phone was activated.
This phone does not have bells and whistles, but it actually has better coverage at our home than my daughters fancy expensive sprint phone. I only want a phone for quick calls and/or emergencies. It seems clear, has caller ID, and voice mail. Thats all I need. I am really pleased to not have to have a 2 year commitment. I haven't had to add minutes yet, but so far, I am pleased with their service, and pleased with the phone for what I need. If you don't need fancy gadgets, try the Motorola V176 and Net10. 10 cents a minute and 5 cent text messages. Its great!
 Good service...Just don't let the phone get stolen! February 26, 2008
3 out of 4 found this review helpful
I used to have Net10 service. Until my phone was stolen. The phone had over 1000 minutes on it. I called Net10 with the police report and they told me that "we are not responsible for lost or stolen equipment/minutes." After talking to 4 supervisors, I gave up. I filed a complaint with the FCC. I FINALLY got somone that spoke English who called me regarding my FCC complaint. I got a full refund. All this took over 30 days. I now have Sprint Fair & Flexable and have had it for over 2 years, and just signed up for another 2! DON'T WASTE YOUR MONEY!
 net10 customer service February 2, 2008
3 out of 3 found this review helpful
having dealt with net10 csr's , i can honestly say they suck big time, i don't care if they are paying you to use it, stay away ! every time u have to call, and you will, count on waiting at least a half hour before getting connected, then , they will not understand English , they are unable to grasp what is going on , and, they will not fix your complaint , this is one company that should fold, or open up a call center in the USA, because the ones they use now are totally incompetent
Worst Customer Service December 13, 2007
7 out of 8 found this review helpful
They may have the cheapest rate, but you'll pay for it with the worst customer service on the planet. Just try and get the correct address to return your phone....good luck. Phone tree hell is more like it. Once you get there, the outsourcing to overseas operators who haven't a clue should just about kill anybody's patience.
In case you need to return your phone, here is the correct address: Tracfone Return Center, Bright Point Reverse Logistics, 1251 Perry Rd, Plainfield, IN 46168.
I'm sending my phone back today....I'll let you know if I ever receive my refund. Yikes, what a terrible company to deal with.....you are warned!!!
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