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| Kyocera Marbl Prepaid Phone (Virgin Mobile) | 
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| Brand: Kyocera
Category: Wireless
List Price: $99.99
Buy New: $29.99
You Save: $70.00 (70%)
Avg. Customer Rating:  21 reviews
Sales Rank: 8030
Color: White
Media: Wireless Phone
Shipping Weight (lbs): 0
Dimensions (in): 0.1 x 0.1 x 0
Model: MARBL
UPC: 836182001272
ASIN: B000P1QP8K
Release Date: April 2, 2007
Shipping: Eligible for Super Saver Shipping
Availability: Usually ships in 24 hours
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| Customer Reviews:
 Battery life ruins the phone August 23, 2007
6 out of 7 found this review helpful
The phone has nice features, of which multiple alarm settings and a decent speakerphone are my favorites. The battery life will leave you cursing, as this thing will die on you when you least can afford it.
 Customer Disservice August 9, 2007
6 out of 8 found this review helpful
I liked Virgin Mobile's flexibility and lack of contracts, so I became a customer. It all went pretty well until I had a problem. I bought the Marbl only a few days after it became available, so unfortunately I didn't have the benefit of reading Amazon reviews. Otherwise, I would never have bought this piece of garbage. After only four months, my Marbl phone died. I tried Customer Service (an oxymoron) at VM. I explained to them -several people, of course, to whom I had to repeat the same information over and over again, including my phone number--the problem, and that I needed my phone repaired, not just replaced, because there are a bunch of phone numbers stuck in it. No one understood, no one cared.
First I was told I had a warranty. Then I was told I didn't. I had to fight customer service person 3 to admit that yes, I had a warranty, so I didn't have to buy a new phone. I could get it for free, I was told as if they were doing me a great favor. "But I don't want a new phone," I said (again). "I want my phone -with my phone numbers--working." Customer disservice person 4 or 5 got my information to send me a new phone--with the threat that I need to send my old phone back; otherwise they will charge me for the new one. "Why?", I asked. "Are you going to fix it? Can you get my numbers back?" Of course not. Steven (AKA Moron 5) couldn't tell me exactly why they need it back --other than repeating over and over that the phone is not working, as if this were news to me. Virgin Mobile has just lost a customer for good.
 The battery sucks - but the phone is decent July 31, 2007
3 out of 3 found this review helpful
The battery life is as terrible as everyone has said, but the phone in and of itself has nice features and a solid feel in my hand (contrary to what other reviewers have said).
I have used this phone for a month now and absolutely LOVE the voice dialing feature.
Its a nice little phone - but if you don't have the opportunity or memmory to recharge it every night ... it is NOT for you.
Oh so plasticky July 3, 2007
4 out of 6 found this review helpful
I had this phone one day and returned it immediately. (I have no comments on battery life because I didn't have it long enough!) You are not even getting what you paid for at $29.99. The phone looks cool in pictures but it is all very basic HDPE-ish plastic. It is unbelivably flimsy. Nothing durable or cool about it as soon as you hold it or pick it up. It's also fairly large, further betraying the appearance.
Major Problem is Battery Life June 28, 2007
4 out of 6 found this review helpful
The one, overriding major problem is the battery life, as pointed out by just everybody who commented. I called Virgin to get a replacement but they don't just sent you a new battery (which is the smart and cheap thing to do) but instead sent an old? phone and battery (not in box, so I assumed it was used). The battery is the same one used in the K10 phone but in this phone, it lasted (I timed it 3 times) 16-18 hours on standby only, I made maybe 1 or 2 text messages and no actually phone call. Yes, that's pathetic. So, I returned the "new" battery since it was just as bad and instead of having Virgin send me another useless battery again, I just used the one I got. I charge the phone almost everyday now. Aside from that, I love the size, the style, the lack of too many extra features (which I don't need). But I got it for $20, so for that price, I'll give this phone a passing grade or else it would fail with the battery life and useless support from Virgin.
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