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| LG VX9400 Phone (Verizon Wireless) | 
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| Brand: LG
Category: Wireless
List Price: $499.99
Buy New: $96.84
You Save: $403.15 (81%)
Avg. Customer Rating:  12 reviews
Sales Rank: 9235
Color: Black
Media: Wireless Phone
Battery Type: Lithium Ion
Display Size: 3
Shipping Weight (lbs): 0.9
Dimensions (in): 0 x 0 x 0
Model: SCHU470ZRV
UPC: 652810813259
ASIN: B000OL2UUI
Release Date: March 22, 2007
Shipping: Eligible for Super Saver Shipping
Promotion: Data not available Terms and Conditions
Availability: Usually ships in 24 hours
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| Customer Reviews:
| Showing reviews 1-5 of 12 | | NEXT » |
 LG and Verizon really sucked this phone up June 2, 2008
I had major problems with this phone. I got it because it was so pretty and cute. but that's about it. Ergonomically, it is so hard to get used to since the send and end buttoms are located at the bottom of the phone, squarish design is hard to hold the phone without pushing the side buttons, hidden antenna peaks out sometimes and doesn't lock in so well. Speaker is horrible, battery life is even worse. I didn't even try to mess with the blue tooth after trying for couple of months. DOES NOT WORK.
I had major issue with the phone after three months of using it. The screen was going blank when i swivel it up and down. I called verizon and they replaced my phone. but now i have the same problem, but they won't replace it because it's out of warrenty. Here was what happened. When i fist replaced my phone, they told me the battery and the device are 1yr warrenty. And since i have newly replaced my phone, the device has new 1yr warrenty. That was last Thanks Giving time. Now, I asked them to replace my phone, they say well, it's not under warrenty so i have to pay total of $90 to replace my phone. I yelled like crazy, and they said ok, we are gonna change it for you, just go to the loca tech and dignose the problem. so I went, stupid techs couldn't figure out what was wrong. So i asked them im sick of this phone, i wanna get a different brand. But then one of them said that LG guarentees their phone, so i can't get anything else unless i had major problems with it many times. NOW I HAVE PROBLEM BUT THEY REFUSE TO GUARENTEE.
I complained to the tech about it and he said "what's wrong with you? customers come here all the time with thier phones broken 5-6 times! and u said this is your second time?".. i was like.. is he out of his mind? that is NOT supposed to happen!!
anyways
i rate this phone really poor like..really poor. Not worth of your money. Verizon is not helpful, not nice, money eaters.
I TELL YOU, I CARE ABOUT THE CUSTOMER SERVICE AS NUMBER 1 FACTOR TO CONSIDER WHEN I PURCHASE THINGS, BUT VERIZON IS NOT IT.
so if you consider sooner or later u have to deal with customer svc and the quality of the svc, Go to somewehre else.
good phone but has some flaws March 11, 2008
this is a really cool phone but it does have some flaws that can be quite annoying.
1. when the phone is in your pocket it can randomly hit the send button and call people and you dont even know it. the only way to avoid this is to lock it with the security code. this is annoying i mean who wants to type in a code everytime they want to use their phone.
2. you cant set a ringtone for individual people when they text you. you can set individual ringtones for phone calls but not texts.
3. whenyou flip the screen from portrait to landscape a lot of times their is a lag and a delay. press random buttons and it goes back to normal
4. it is very difficult to browse through the menu if it is closed. its hard to press the up button because the screen gets in the way. it is much easier to browse when the phones in landscape mode but its annoying.
overall its not a bad phone but it does have its problems, and i cant say i would buy it again just for the sole reason that ive mistakenly made at least a call a week by accident and then had to explain it to the person i called. id stick with a traditional flip phone if i could go back and do it again
 Great little phone December 30, 2007
2 out of 2 found this review helpful
Owned this for 4 months, no problems, decent reception, small lightweight, great little screen if you watch videos. Takes nice photos for a phone, and videos. I like the size, can slip it into a pocket. I like that the keys are covered, and the ones that aren't are locked (if you want them to be locked) because I have a habit of calling people when I don't want to call them- ie the phone dials when left in a purse or pocket. Doesn't happen with this phone.
Gross Misrepresentation of Bluetooth Capabilities July 16, 2007
6 out of 10 found this review helpful
I purchased this phone since I travel quite frequently and wanted to be able to watch TV while being stuck at Airports in the West Coast. When I called and talked to the sales representatives at Verizon, they explained how great the phone was, and that it leveraged the latest A2DP capability to stream music, video and TV to the latest Stereo Bluetooth Headsets.
I purchased the phone, and I also purchased a pair of bluetooth stereo Headsets that support A2DP (Samsung SBH170s).
The phone does work well, as does the TV (depending on the Market, I found that Portland, Seattle and Las Vegas, but is somewhat spotty in the LA area, and doesn't yet exist in Phoenix).
When my headset arrived, I immediately paired it to my phone. Voila, I could send and recieve calls and watch VCast videos and listen to music well, unfortunately, my mobile TV was still coming out of the phone's speaker, and not my new latest and greatest $120 headset.
I called after 6 pm Pacific Time and discovered I couldn't get a tech support technician to work with me. Eventually, I was able to call during normal business hours on a phone that was not my cell (to adjust it).
I was more knowledgeable than the level one technician, who I had to explain over and over that the bluetooth device was paired, and I could send and receive calls and listen to music with my headset. I could tell he was going through a step by step procedure, having me turn the phone off and on, and verify that the bluetooth icon was showing up, even after I explained it was working fine in every aspect but the Mobile TV. Eventutally, he was stumped and decided to pass me on to a Tier 2 technician.
After being on hold over 30 minutes (he did come back once or twice to tell me he was investigating) the tier one support person informed me that the Mobile TV does not support Bluetooth devices.
I was upset, at this fact, and asked if it would be addressed in a software update. He explained that, no it would not, that you have to listen to it through the Speakerphone. I complained that I was misrepresented of the product's functionality by sales, and by him (since he was trying to get it to work and did not know it was not supported), but he claimed, no, we never advertise that it works for Mobile TV, it works for the Phone. I said I did not purchase two products, but one phone and that it was clearly falsely advertised.
This is the second time, I've had issue with false advertisement from Verizon. On their website they tout the A2DP capabilities, and outline all the capabilities of the phone. They never in any place identify that *BLUETOOTH DEVICES ARE NOT SUPPORTED ON MOBILE TV*.
So, I'll eventually be joining the class action lawsuit which should take about three months(I was involved in another where they misrepresented functionality on a previous phone), and am in the process of trying to get a refund, which they are saying is past my 30 day return policy on the phone.
Be forewarned, this isn't a bluetooth capable device, 100%
Good on paper but lacks in some key areas July 12, 2007
4 out of 4 found this review helpful
The Phone is difficult to hear, very quiet poorly placed earpiece speaker.
The TV service is ok but a bit spotty reception, and basically its not really 'real tv' its a collection of channels with limited content that repeats often, lots of filler content with a couple of standards thrown in. Signal often disappears or errors saying the service can't play the content, even though in a full bar metro area.
TV speaker faces the rear, so you can't hear that well in anything but a quiet room, cupping your hands around it helps reflect the sound but it gets annoying, doesn't seem to work with the bluetooth handset verizon supplies, it might work with the stereo one. Apparently theres a holder you can buy to prop it up, this is typical of Verizon making you buy things that really are required.
The soft keys are poorly placed, or it needs two sets, you end pressing the wrong ones often.
Bluetooth range is poor, noisy reception if in right ear, left pocket, good if all in right side.
Advertisted as DUN capable, even with the 'unlimited' Premier plan that has it ALL ( Verizon's wording) its unable to tether without either paying another $5.
Navigation software works well when you finally get it to agree to let you use it, even setting it with the location tool it often says permissions aren't set, requires you to buy the software once a month, or a subscription service if you use it or not, also may require airtime.
No real web browser to speak of, unable to do the basic things that used to be free with verizon (again even with the premier plan) it requires you to pay an additional charge to use the web (you can redo the wap settings but requires special software and is against the TOS)
Chat / email etc are all extra pay per use services, either subscription, air time etc.
Very limited amount of 'get it now' applications, games etc, some categories are even empty.
No tethering without an additional payment.
Bluetooth sync is very weak, doesn't work with a lot of software, no iSync etc, its extremly picky about the formatting of the card, i had to redo all my numbers and switch them from 'home' to 'mobile' otherwise it complained of the number or email settings problem, also had to remove all +1 from numbers (imported from my old phone)
Recharge connector is akward, needs additional usb cable and software for music sync, usb cable does not charge without plugging in a charger, 3rd party cables do work.
Backlight on keypad is poor and uneven, some keys don't light up well at all.
Frequently failed to send SMS and MMS messages and gives no reason, other than 'failed'.
Locked up and reset a few times during use.
Severe lack of accessories.
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