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| BlackBerry 8820 Smartphone (AT&T) | 
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| Brand: BlackBerry Category: Wireless
List Price: $399.99 Buy New: $99.99 You Save: $300.00 (75%)

Avg. Customer Rating: 11 reviews Sales Rank: 776
Color: Silver Media: Wireless Phone Shipping Weight (lbs): 1.3 Dimensions (in): 0 x 0 x 0
Model: 8820 UPC: 843163016293 ASIN: B000UWC3OY
Release Date: September 20, 2007 Shipping: Eligible for Super Saver Shipping Promotion: Data not available Terms and Conditions Availability: Usually ships in 24 hours
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| Customer Reviews:
| Showing reviews 1-5 of 11 | | NEXT » |
This phone is a little monster that fits on your pocket July 13, 2008 I'm not going to write a book like most people do on these reviews mostly because my spelling is horrible. I own one of these and i love it. I get my email's and text's and phone calls all the time. I work at Verizon wireless as a tech and i see people have issues with their phones all day. Out of all the pda's i see on a daily basis blackberry's are the least with the exception of the pearl. Treo's freeze and crash all the time the blackberry is simple and solid. I purchased my 8820 as a rebuilt one because it was cheaper. But it acts and preforms like it's brand new. Every now and then i have to pop the battery out but that's nothing compared to what i see people to through with their phones at my job. My battery dies quick sometimes to but thats life..over all a great phone
Would be a nice phone if it had a better software application June 26, 2008 2 out of 3 found this review helpful
If my employer did not provide the phone gratis, I wouldn't keep it. The user interface is awkward and clunky. The phone software crashes and locks up often. The desktop software is lacking in basic features.
I think my major issue with this product is the calendar and address book. Microsoft Vista Home Version eliminates Outlook. And the RIM Desktop software doesn't have it's own. So the user has to enter the information in Outlook and then synch the Blackberry with the desktop computer. The calendar and address book are essentially useless unless you buy MS Outlook separately ($80) or you have the old XP. Don't buy this phone if you use a machine running MS Vista.
Also don't buy this phone if you want to use it as an MP3 player with anything other than the miserable RIM ear buds. The audio jack is a proprietary RIM size and not a standard ear phone jack. And RIM earbuds are cheap and sound tinny. There is no way to hook up quality headphones to the Blackberry.
why use this? June 13, 2008 11 out of 15 found this review helpful
After using an iPhone for the past year, to try something new, I got the "top of the line" blackberry 8820. Why would anyone buy this product unless their company made them?? The user interface is so bad I am amazed. The web browsing is just as bad as on a regular cell phone. The navigation is clunky. The email is great IF you ONLY read TEXT emails, anything with HTML (formatting and pictures) turns out in garbled code. Reading PDF attachments is darn near impossible. I did the like AOL/Yahoo instant messenger capability, but hardly worth it. Loading pictures/music via the Roxio desktop software is a throwback to 1998 with its horrible user interface. I really don't see the use in this device. I returned mine to Amazon after a week.
Versatile network connectivity and more June 1, 2008 Pros: -Windows Desktop Manager for Windows allows BB to sync with Outlook contacts, addresses, calendar and inbox. -You can quick dial from a contact profile -Dial history is cached -WIFI easy to configure -Network EDGE, WIFI, or BLUETOOTH can be activated/deactivated without frustration -Easy to transfer music files, videos, etc to and from BB. -The AT&T Navigator caches favorite addresses -QWERTY pad with thumb mouse roller is brillant. -Nifty audio sound quality. -Okay battery life, but not the best. I recharge it every two days. -Desktop is customizable -Voice activated dial feature -The applications that come with the RIM are easy to install and uninstall
Cons: -Not compatible with Windows CE mobile applications. Darn RIM OS. -Monthly charges to use the AT&T Navigator. -Monthly charges to use XM radio streams. -No touch screen. -Will not capture photos or videos. -Came loaded with only one game.
Very Good Business Device; Not for Powerusers April 9, 2008 8 out of 8 found this review helpful
I used the Blackberry 8820 ("BB8820") for about the past month before replacing it with a Moto Q 9h.
The phone is definitely very solid and user-friendly, however, I am moving to an area with 3G speeds, and I could not stand the idea of having 3G all around me through the duration of a 2 year contract with limited EDGE speeds. This is a personal preference, but I will explain more below.
The BB8820 is very nicely tweaked for EDGE. This is great for people who live in areas that have EDGE only -- I live in one now, and the phone worked really well on the EDGE network to download e-mail and browse the web. It isn't lightening-fast, but it's a Smart phone on a wireless network, not a desktop with a dedicated T1. However, because the BB8820 is so well tweaked for EDGE, when you use the Wi-Fi capabilities, the device nowhere near uses the full download/upload capabilities offered by wireless high-speed. In fact, I found basically no noticeable difference when I was on Wi-Fi from when I was on EDGE in browsing the internet and non-email functions. With email, on Wi-Fi, you get the message sometimes faster than they'll arrive on your wifi-connected laptop's in box. Pretty slick, but not good enough for me given the surrounding circumstances. Also, the Moto Q9h, while on EDGE only, will get new e-mail messages much faster than the BB8820 -- literally, the BB8820 would take anywhere from 5 to 15 minutes after my laptop to pickup a new email when on EDGE only, where the Q 9h will get it within 30 seconds. It's a huge difference.
The BB8820's interface is nice. It's easy to use, easy to understand, and easy to learn. The track-ball is well made and functions well for the most part. However, clicking with the track-ball can get very annoying sometimes as you will find the track-ball moving ever so slightly to the next-over Icon and then starting that application instead of the one you intended -- very annoying sometimes.
Also, the software has a tendency to hiccup; it doesn't necessarily slow down altogether, it just sticks in certain places when you're trying to move from icon to icon and from program to program, even after you have just done a reset and have nothing open.
And on that note, resetting the phone takes WAY too long, and you have to reset the BB8820 somewhat frequently, maybe once a day. It literally probably takes a full 2 minutes from shut down to start up to just power down and start back up, it's really ridiculous. Often, you find yourself having to reset because the phone gets "nuked." An unfortunate bi-product of the BBerry network is that hackers will randomly nuke people's phones. It doesn't do any damage to the software or hardware, but it does cause you have to do one of these insufferable resets.
The GPS works really well for the most part, and pairs well with Google Maps. Unfortunately, to get things like a listing of local restaurants based on your GPS location, you must sign up for TeleNav at $9.99/mo. That does come with turn-by-turn directions, but with my Moto Q 9h I get Windows Live Search for free, which will search for local restaurants/doctors/hospitals/schools etc based on your GPS location and has a nice map function, and there is Motorola hardware you can buy for $50 to get turn-by-turn directions in your car, so you can get on a Moto Q 9h (or other Windows Mobile 6 based phone) what costs $10/mo on the BB8820 for a very nominal amount of money, much less than $120/yr.
So, in sum:
PROS:
-EASY TO USE INTERFACE, EASY TO USE HARDWARE, GOOD KEYBOARD
-ABOVE AVERAGE BUILD-QUALITY
-TRACK-BALL IS A GOOD FEATURE
-GREAT E-MAIL CLIENT THAT WORKS WELL
-SOLID GPS FUNCTIONALITY (A LOT OF OTHER PHONES HAVE SPOTTY GPS)
-GOOD BATTERY LIFE
CONS:
-SOFTWARE / INTERFACE CAN HICCUP AND SLOW DOWN RANDOMLY WITHOUT ANY PROGRAMS OPEN
-NO 3G SPEEDS (THIS IS A HUGE DETRACTOR, IMO)
-MUST SIGN UP FOR $9.99/MO TO USE THE FULL CAPABILITY OF THE GPS WHERE ON OTHER PHONES YOU CAN GET THESE FEATURES FOR BASICALLY FREE
-SLOW E-MAIL DETECTION WHILE ON EDGE-ONLY
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