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| T-Mobile Wing Smartphone (T-Mobile) | 
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| Brand: T-Mobile Branded
Category: Wireless
List Price: $499.99
Buy New: $176.35
You Save: $323.64 (65%)
Avg. Customer Rating:  43 reviews
Sales Rank: 2079
Color: Blue
Media: Wireless Phone
Shipping Weight (lbs): 1.7
Dimensions (in): 0 x 0 x 0
Model: Wing
UPC: 610214614360
EAN: 0610214614360
ASIN: B000QTWT7W
Release Date: May 15, 2007
Shipping: Eligible for Super Saver Shipping
Promotion: Data not available Terms and Conditions
Availability: Usually ships in 24 hours
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| Customer Reviews:
| Showing reviews 1-5 of 43 | | ... 9 NEXT » |
 Boo! Only if you will use it to its full potential. July 14, 2008
I really, really don't like this phone. I paid a lot of money for it b/c it looked cool and did a lot of cool stuff, but after the newness wore off, it's a disappointment when all I really do is make calls, text and use the calendar and notepad. I have yet to ever plug this in to my PC. I suppose if you want to get this phone because you "need" all the features it offers (outlook sync, web browsing, email, etc...) it's probably going to be great for you. But, if you are looking to get it for basic use, but want it for the QWERTY keyboard and a few of the other cool things it does, look somewhere else.
The touch screen is a big hassle as you can't just close this and toss it in your pocket/purse. It consistently makes calls on its own and is always bringing up screens that I didn't ask for and then requires 4 touch commands (if you can figure the right sequence) to get the random screen to go away. Oftentimes, it simply locks up and I have to take the battery out to get it to reset.
Additionally, it rings out loud when set on silent (not ok in my office) and the speaker works intermittently.
Lastly, I have not had this phone for a year and the colored finish on the outside buttons is chipping off and it looks ridiculous. TMobile offered to send me a new phone, but advised that after they received the original back, they may determine this was normal wear/tear and charge my $100 deductible. I paid too much for the phone to begin with, I didn't want to pay another $100, so I guess I'll walk around with a very expensive phone that looks like I picked it up from the pawn shop that I can never get to work right.
My husband swears I just don't know how to use it, he could be right.
Regardless, I am looking to replace this ASAP because I'm fed up. Maybe my rocket scientist husband can use it since he's so smart. ;)
 The best Pocket PC for your buck July 2, 2008
1 out of 2 found this review helpful
At the time of purchase I had done my research, and for my specific use T-Mobile was the best deal for total data and voice. I have the 1000 my-faves plan with complete data add-on with a few extra features and it's 112 dollars a month. It's for business, and it works quite swell. There's a few issues I had with this phone at first, but they were quickly resolved.
1. At first, like everyone else, my camera wouldn't want to start up because of low memory. One thing I found that really helped was to delete the temporary files from Internet Explorer. Also, get a microSD card to store your pictures on.
2. The phone got very slow after about 3 months of use. It was doing funky stuff and just being slow in general. I always sync my phone with Outlook for my contacts/calendar/tasks so I just did a hard reset on the phone. Start>Settings>System>Clear Storage. Make sure you have your contacts and other important files backed up before you do a hard reset. Once you clear storage the phone operates so much faster. Everything loads quick, and overall the phone is just really fast.
3. Extra Apps: After doing a hard reset, it's best to install all additional applications on your memory card. I use a 512mb microSD and I've got about 10 extra apps and 200 2M pictures on there.
4. The best thing about this phone is the wifi connectivity. It's so simple to connect and it even has support for WPA2 now.
5. Stay updated with Windows Updates. The Office Mobile updates were free and now I have Office Mobile 2007 on the phone.
That's pretty much it. I really like the phone, and this thing has taken some serious abuse. I've dropped it probably 50+ times and nothing has happened. It's scratched, scraped, dented, paint chipped, and stained but the darn thing keeps running.
I'd like to upgrade to a newer Pocket PC probably within a year just to keep up to date and maybe the new Pocket PC OS will be out then. Overall, I gave this phone a 5 out of 5 because it deserved it. You have to be a little tech savvy to truly operate and effectively use this phone. I'm a tech nerd, and it works perfect in every way it's meant to be.
Horrible customer service and BAD phone June 22, 2008
3 out of 3 found this review helpful
We had a similar problem...my girlfriend's wings screen went out after 10 days or so. The screen is totally blank. There was no external damage to the phone or screen. She got charged $100 for the warranty exchange, stating they found physical damage to the phone and is not covered by warranty. She contacted customer care and requested they return the phone and was told the phone has been destroyed.
Destroyed...really? I doubt they destroyed the phone. They just want to make $100 profit. If they return the phone they got no profit. They probably just replace the screen on my old phone and sell it for $200 or so.
I believe it costs them less than $100 to make the POOR quality Wing because it costs Apple only $100 (you can find this info. By searching online) to make the new 3G iPhone which is a lot more advance than the Wing.
I love my t-moblie wing June 22, 2008
0 out of 3 found this review helpful
it a great phone if u like 2 text ..... but the only problem i have with the phone is the battery .... but other then that this is a great phone to have
 cool phone/ horrible service provider June 8, 2008
2 out of 2 found this review helpful
the phone is great for quick texting with friends, reading e-mails, passive web searches, and reviewing documents. you may find out, if you're wanting web speed, this is not the phone for you.
Combined with T-Mobile's horrible customer service and the inability to troubleshoot after being on the phone for 2 hrs. In addition if your phone ever becomes defective do not expect to got into a T-Mobile store for a replacement like you can with other carriers. You May instead expect to not have a phone for 3 business days (no they will not ship on Saturdays), pay a $15 shipping fee in additiion to the $5-$7 you each month for insurance and of course to replace your phone you will need to pay $50-$150 (depending on the "type" of device) if They find that it is damaged vs. defective.
but dont worry you can dispute the false "damage" charge with your cc company so that they have to prove the "damage" and voila! 30 days later you get your $50-$150 back.
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