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| Webroot Spy Sweeper Antispyware 5.x | 
 enlarge | From: Webroot Software
Category: Software
List Price: $29.95
Buy New: $4.99
You Save: $24.96 (83%)
New (9) Used (9) from $4.99
Avg. Customer Rating:  91 reviews
Sales Rank: 369
Format: Cd
Platforms: Windows 2000, Windows Xp, Windows Vista
Media: CD-ROM
Batteries Included: No
Shipping Weight (lbs): 0.2
Dimensions (in): 7.3 x 5.4 x 1.6
MPN: 66410
Model: 66410
UPC: 667208664108
EAN: 0667208664108
ASIN: B000B6N2O4
Release Date: October 1, 2005
Availability: Usually ships in 1-2 business days
Condition: ** No box! Box was discarded because of box damage. Brand new CD never used!
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| Customer Reviews:
 Had a good 4 year run... November 20, 2007
5 out of 6 found this review helpful
I used Spy Sweeper since 2003. Great product and never had any real issues with it until... V5. While it was excessive with resources and slowed considerably I continued to use it because it did its job and did it quite well... until version 5.5.7.
After upgrading to 5.5.7 my desktop failed to appear after boot. Basically Spy Sweeper disabled my entire pc. I could only do a hard and lengthy reboot and the same thing happened. The desktop failed to appear, no functions were available. If by chance the desktop did appear, it locked up soon after. This behavior was consistent on 2 PCs and a laptop. I can't run the latest first person shooters on them but they are robust with 1G Ram (one with 2GB because I edit a ton of audio and video since I dabble in filmmaking).
After opening a ticket and several exchanges with webroot it was suggested I call for phone support. After several tries and being left on hold for (realistically it was probably 20-25 minutes) but felt longer, I used a removal tool I received from webroot to remove 5.5.7 and reinstalled the older 5.3
Couple months later one subscription expired so I decided to remove Spy Sweeper from that PC. I tried using Windows and CCleaner to uninstall but it didn't work. I use the removal tool from Webroot and that worked. But on reboot, my PC locked up when any key on the keyboard is pressed. I try to reinstall from the CD and that doesn't work because I need to enter the key code and the keyboard locks up the entire PC. So I do a system restore to the previous day. Then I tried to install from the CD again but I get the same error message as when I tried to uninstall. The unins00 yada yada is missing.
So to fix this, I log in using Safe Mode. I delete the Spy Sweeper files manually, one by one except for one that wouldn't delete. Then I deleted the registy entries. I rebooted and tried again to install from the disk. That worked. Then I uninstalled using the normal Spy Sweeper uninstaller and FINALLY, that worked and the software is removed from my system. I run CCleaner and remove the excess files and registy entries.
After an extensive search I found a replacement for Spy Sweeper I'm happy with. I don't know what happened to it. It was an incredibly good product that appears to have gone really bad. I can only hope they fix the issues with Spy Sweeper and get it back to being the dependable, well oiled product it used to be.
 There is no "Silver Bullet" September 8, 2007
3 out of 3 found this review helpful
Welcome to the 21st Century, where your computer isn't safe from the wilds of the untamed internet. Since the dawn of the home computer there have been widespread threats, virus' were the first and for a long time the reigning champion of computer problems. However, about 5 years ago a new threat emerged that soon became its own breed of threat: Malware (Spyware/Adware/etc)
Most Virus program will do little or nothing against Malware...after all they are just virus programs. There were geeks, such as myself, who wrote programs for free to help remove infections, Spybot, Adaware, and otherse. They do a good job. However, of all the programs I've used only Spy Sweeper does the best job at prevention and removal.
However, I will admit that SS will miss stuff that the freebies/trial verions get, but it is by far the most comprehensive dectection and prevention program on the market.
There is no "Silver Bullet" when it comes to computer security, but this sure makes a nice round in your arsenal. If you already have an infection, you will need this program and the other free ones to get rid of what you got (hint: run the scans in Windows "Safe Mode", you'll have a better chance at getting it all). If you have a clean PC, then SS will help prevent an infection from getting on.
4.5 Stars out of 5
Stay Away from this new version September 1, 2007
1 out of 3 found this review helpful
I was extremely happy with my previous version of Webroot's Spy Sweeper. At renewal time I upgraded to this new version. I purchased the family edition for 3 computers. So far I have had to remove the program from 2 of the 3 computers(all 3 were purchased within the last 3 years so these are all current processors with at least 512k of RAM and as much as 1gb. One of the computers that is having a problem has a completely new hard drive. Since installing Spy Sweeper, start up takes at least 5 times longer. When I remove Spy Sweeper from start up, the PC's are back to their speedy start up. This program is very hungry and takes up resources with an unending appetite. Big disappointment, Webroot should have left well enough alone. Use Spybot and MS, both free instead.
A resource hog, many errors, but.... August 9, 2007
7 out of 9 found this review helpful
I purchased this product on a recommendation from PC World magazine. I don't think I made a good decision. This product has been a mistake from the first update. I loaded SpySweeper and the product immediately required an update. I don't mind that, one must stay ahead of all spyware, but the program really taxed my system's resources. I have 2GB, a AMD dual-core with four 160gb SATA hard drives, and it really slowed down my system. It also produced many Windows XP errors. I submitted the errors to Webroot for analysis and I even emailed technical support, but without much resolution. I decided to remove it and use Norton's Anti-Virus Suite instead. Maybe your experience would be better, but I cannot recommend this product. Now after saying all this, there was absolutely no spyware able to stay on my system when this product worked, but again, the performance of the product in other areas makes this experience unfortunate.
5.5.1 unusable with dial up June 29, 2007
3 out of 8 found this review helpful
5.5.1 is a joke, and the Webroot response to my requests for help is a joke, consider different antispyware, or use 5.3.1, period.
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