McAfee Uninstaller 6.5

Uninstaller 6.5 is nothing like its predecessor, cumbersome, poorly laid out, absent controls that gave one confidence in using the product.

And tech support? Please. It's just another oxymoron so typical of so many applications and computer-related companies.

I recently found that, when running its QuickClean Lite feature, the application continued to find a certain number of registry entries that it claimed were safe to remove. But when attempting to remove these entries, nothing happened, no savings in space, no removal, as the same number of registry entries remain when scanning again. Tech Support admitted to "issues" that need to be addressed, but said this may be a new one.

The latest glitch I've uncovered is that this app just shuts itself off when attempting a scan before cleaning.

Tech Support's suggestion? First, the tech just stopped responding in the online support chat, apparently overwhelmed. The next tech said I should remove Netscape 7 and, when that of course did not work, that I remove Netscape 6 from my computer. Don't laugh. I wasn't when these were the responses I received.

Try and remove the product from your computer when it's installed: Uninstaller offers no direct means of uninstalling itself and, when running Windows' Add/Remove feature, several components of Uninstaller remain, and cannot be removed.

This is the last I'll purchase of a McAfee product. I'm looking for a better alternative.


rating on uni dlxe 5.1, I love it   July 22, 2002
 1 out of 12 found this review helpful

I have been using uni 5.1 dlxe for quite some time and I love it, just hope this new 6.5 is as good or better


Basic and Misleading   February 18, 2002
 18 out of 19 found this review helpful

I received the Uni 6.5 as a gift. I had previously owned the Uni 4.x (bought when Cybermedia still owned and supported it). The Uni 6.5 contains functions/programs that other programs (OS's, word processors, and even freeware) now perform. What I want the Uninstaller for is to move programs while maintaining their association with their other files, and to be able to see what other files use or are used by a certain file. Both of these features were present on the 4.x series. The latter feature is not present on the updated v6.5. Despite what the manual on the 6.5 CD states, and despite what the hardcopy manual states, the file association feature is not present on Uninstaller 6.5. The file association feature is now available on another NAI product; one that needs to be purchased in addition to Uni 6.5. This other product, again, has features that other programs provide as part of their cost. I have been dissapointed by Uni 6.5.


McAfee Uninstaller is ok   January 31, 2002
 7 out of 11 found this review helpful

After purchasing the McAfee Uninstaller, I found it to be helpful, but I prefer another brand that includes other options, and is a bit more simple.