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| ScanSoft PaperPort 11 Professional | 
 enlarge | From: Nuance Communications, Inc.
Category: Software
List Price: $199.99
Buy New: $161.85
You Save: $38.14 (19%)
New (22) Used (1) from $161.85
Avg. Customer Rating:  46 reviews
Sales Rank: 2609
Format: Cd-rom
Platforms: Windows Xp, Windows 2000
Media: CD-ROM
Edition: Professional
Autographed: No
Memorabilia: No
Batteries Included: No
Shipping Weight (lbs): 2
Dimensions (in): 0.1 x 0.1 x 0
MPN: f309a-g00-11.0
Model: F309A-G00-11.0
UPC: 780420114203
EAN: 0780420114203
ASIN: B000FQVXG4
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
 They ruined an otherwise good program. January 16, 2008
4 out of 4 found this review helpful
We used PaperPort in our network since version 8.0, and we currently use PaperPort version 10.0 (Professional). Although speed has always been an issue, I would have previously recommended PaperPort as long as you had a computer with good processing speed (Note: we have a peer-to-peer Wundows XP Professional network)
After installing version 11.0 (Professional) I would STRONGLY suggest that you look elsewhere if you plan to use this product in a networked workgroup (peer-to-peer). Although they did improve the speed of the program in some areas, it now takes two minutes to save a scanned PDF file to a network folder! In PaperPort 10, it happened almost instantly.
I called PaperPort technical support and got some patch files, but they were of no help. When I called back the second time, technical support was out of ideas and my only alternative now is to return the product.
Once again, avoid this product if you plan to save pdf files in network folders. I have no idea what they did, but it's a shame how they ruined this product.
I am stupid January 10, 2008
4 out of 4 found this review helpful
My only conclusion, after reading numerous reviews, mostly negative, and purchasing this software (as an upgrade) anyway, is that I must be totally stupid. I suppose I was overly optimistic - version 8 worked pretty well, this had to be an improvement, right? Wrong. This is a totally unreliable piece of software. Despite installations on three different machines with different scanner configurations, the software crashes, freezes up, and/or suddenly rejects the scanner at some arbitrary point during scanning. There should be a law against marketing this kind of stuff and making the kind of promises Nuance does. Criminal!
I would give it a ZERO!!! December 28, 2007
6 out of 6 found this review helpful
Horrible, horrible, horrible!
Nuance? More like Nuisance! Basically, you get the privilege of paying almost $200 and get no customer support at all, unless you like paying $$$ to send an email. Yeah, not even a real live person!
I have a consulting business for small business networks. I have had to install this program over 50 times in 6 months. Never, under any circumstances, did this install correctly, work well or not cause headaches. Worst of all, my clients blame me for a product I have known to be GARBAGE since version 8. I have tried under Windows 2000, Windows XP and Vista. BAD! BAD! BAD!
It does not even offer automatic updates. You have to painstakingly comb the website, log in with an account, download it yourself and install it. And that is if you are lucky enough to get an update to resolve the problem! A year later and some of my clients are still SUFFERING crashes and random lock ups!!!!
Sadly, Nuance does not have to get off of it's lazy bottom and make a better product because there is NO COMPETITION! I would say that if you are serious about scanning for PHOTO work, check out Vue Scan. If you are serious about business scanning, you would be better off getting a small biz solution from Fuji, Canon, Xerox or Kyocera. Their small biz models have custom and FULLY SUPPORTED scanning software that blows Paperport away!
Do your research, make sure the product is compatible with your situation and hardware and finally, make sure the software is NOT Paperport!
 I was suspicious, but this version really is great... November 28, 2007
0 out of 2 found this review helpful
I am a longtime Paperport user who clung to version 9 after a horrible experience with version 10 (see my review of that disaster) and after reading all the negative reviews of version 11. Then we hired a new IT consultant and he asked me why I was still using version 9. I told him and he said his firm had been using and recommending version 11 for a year with no problems.
So, with great trepidation, I took the leap about six months ago and I'm very pleased with the program and the new features. I completely agree with Quantumgravity's 5/3/07 review. Since I bashed version 10, I thought it only fair that I set the record straight on this version.
Wish I could give a ZERO- BUYER BEWARE November 8, 2007
13 out of 13 found this review helpful
If only I could get the hours I spent, trying to resolve all the issues that came up with this software. This is a VERY poor product. I am a small business owner and this software program has been very costly from downtime. I spent two weeks of computer tech hell. The only way I was finally able to clear all the problems this software caused was to reformat my computer.(by the way my computer is only 3 month old and I still run on xp) I can not believe that they can sell this software with so may bugs and get away with it.
I can not express how bad this problems is. If you want to lose hours of your life and be stuck in some bizarre tech staff hell than this is the product for you!!
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