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| EMC Retrospect Express HD | 
 enlarge | From: Smith Micro Software Inc.
Category: Software
List Price: $49.99
Buy New: $9.99
You Save: $40.00 (80%)
New (2) Used (4) from $9.99
Avg. Customer Rating:  18 reviews
Sales Rank: 2073
Format: Cd-rom
Platforms: Windows 2000, Windows Xp
Media: CD-ROM
Shipping Weight (lbs): 0.2
Dimensions (in): 7.5 x 5.4 x 1.4
MPN: rhdwbx2
Model: RHDWBX2
UPC: 717103104831
EAN: 0717103104831
ASIN: B000IKDLM6
Release Date: September 30, 2006
Availability: Usually ships in 1-2 business days
Condition: * Box is little crushed but nothing is wrong with contents. Brand new never used before!
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| Customer Reviews:
| Showing reviews 1-5 of 18 | | NEXT » |
 When it works, it works, when it doesn't, you're dead November 12, 2008
I have been using EMC Retrospect HD for over 2 years. It installs easily and runs reliably until ...
Something unforeseen happens ... such as the network temporarily going dead, or a Windows crash. In my case, all the files backed backed up on the external hard drive became INACCESSIBLE and EMC Tech Support was unable to find a solution. The files are there. It's just that EMC Retrospect is unable to access them and retrieve my files! This has happened twice. Either the product or Tech Support or both are at fault. I am giving up on Retrospect and looking for a replacement
makes backup, restore doesn't work for Vista September 15, 2008
It came with the new iomega USB drive I recently bought. Installs fine, will backup selected files or the whole drive... WON'T restore my Windows Vista laptop to bootable condition...
Just to test after it screwed up, did system restore disks, made a backup, tried to restore. Rendered the system unbootable missing partition table entry and many files... tried to "repair" with restore disks... ended up having to do full restore again to get the laptop back to usable condition.
It crashed my system September 13, 2008
Although the software was included at no charge to me because it came with a portable hard drive purchase, I still cannot recommend it as a good choice for a backup program.
The highlights of this program are that it simplifies the task of backups to a very easy level. Choose the type of backup...full or custom, click the button, and you are done. However, the program seems to work at a snail's pace when when compared to other programs. It also somehow crashed my system the first time I used it. And no, I was not using Vista, I was using XP.
The program is easy to use, but for what it does, it is awfully expensive. There are much better programs for backup purposes and they don't crash your system.
For the computer user who is wary about doing anything with their computer except common tasks, Reflection Express will look attractive. However, for average to seasoned computer users, it will be a waste of money.
I had to do a system restore to get it off my computer. Total time on my computer? One hour and 10 minutes.
Very buggy with non-existent support July 14, 2008
Had problems installing and using this software and I am a computer professional. I emailed support and got no response. When I then called for help they said that their phone support cost $69 - I pointed out that this was more than the software (which never even worked!) and the customer service rep. simply responded with "I don't make the rules. Have a nice day." and just hung up the phone on me.
Rude, non-existent product support and it's probably because they get flooded with problems. Stay away from this company!
THIS HAS A SERIOUS BUG EMC REFUSES TO FIX-DO NOT BUY IT!!! June 2, 2008
2 out of 2 found this review helpful
I bought and installed this software several months ago. As I typed or dictated, the window would suddenly lose focus every 5 to 10 minutes and my typing or dictation would be lost until I noticed. It was frustrating. But then, when I used my computer to give a presentation to a client in PowerPoint, it lost focus and just hung. Every 5 minutes!! Using msconfig, I finally traced it to this #$*&(#$ software. I looked on their website and sure enough, they acknowledge the bug but have never fixed it. There is no solution and no work around. It appears they are focused on porting to the Mac to get more suckers. I uninstalled their software and will never buy anything from them again. I suggest you save yourself the pain I suffered through and find a different backup program.
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