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| My Ultimate Organizer | 
 enlarge | From: Avanquest
Category: Software
This item is no longer available
Avg. Customer Rating:  2 reviews
Sales Rank: 5876
Format: Cd-rom
Platforms: Windows 98, Windows Me, Windows Xp, Windows 2000, Windows Vista
Media: CD-ROM
Shipping Weight (lbs): 0.2
Dimensions (in): 7.4 x 5.3 x 1.2
MPN: 3661
Model: 3661
UPC: 018059036611
EAN: 0018059036611
ASIN: B000QFON5C
Release Date: May 4, 2007
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| Customer Reviews:
 Great product and customer service April 18, 2008
4 out of 4 found this review helpful
I purchased this Organizer because I like the layout of it better than Outlook. In the transfer, all of my Outlook information imported into the Ultimate Organizer flawlessly.
Also, I found the customer service to be good. I made a mistake and paid for the product twice when I made the purchase (directly from Avanquest). I emailed customer service and within 2 days, my overpayment had been fully refunded.
Recommended.
 YOU HAVE BEEN WARNED April 3, 2008
6 out of 8 found this review helpful
I purchased My Ultimate Organizer 7.0 via download and subsequent key.
I am not making this up - the product displayed a message in Serbo-Croatian telling me the key had expired.
Four hours later with Technical Support and the problem is still not resolved (despite erasing the program, reinstalling, trying different keys, searching the Windows Registry, etc). It takes a full hour on hold to get a technical support representative and at the conclusion of the last session, I was told to contact Customer Service for a CD copy in the hopes that that would resolve the issue. Now Customer Service tells me Technical Support must send me the copy, although Technical Support says otherwise. I am out $30 for a program that is at this point, totally useless, and left adrift by Avanquest who has my money and refuses to help me.
I would purchase Avanquest products with extreme caution. If you have a Technical Support issue, you will have to wait a minimum of 60 minutes on hold (no 800 number), and then get fairly substandard service after that.
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