Quicken 2003 Deluxe [OLD VERSION]

Didn't find upgrade of Quicken to be anything special. With hassle using customer service, this is one ex-Intuit customer.


Quicken 2003 no better than previous versions, maybe worse.   March 29, 2003
 43 out of 44 found this review helpful

I'm not sure if I would be considered a power user of quicken or not. I have over 20 accounts in it, a 401(k) account, a couple of mortgages, etc. I have used Quicken since MYM passed away. The first versions of Quicken were "Okay". Being a tenacious optimist, I keep updating the program in the hopes previous bugs would be fixed. THEY ARE NEVER FIXED! Quicken 2003 Deluxe is just as full of bugs as ever. Mortgages aren't handled correctly. Data from previous versions disappears forever. Alerts aren't calculated correctly. You can "submit" bug reports and suggestions, but I suspect they're dumped somewhere in the ether.

One reason I tried this update was that I was told you could "chat" with tech support via the internet without paying the support fee. After spending over an hour with a tech, I was again told I had found yet another "product defect".

(...)


Quicken 2003 - A big step backward for the end-user.   March 26, 2003
 89 out of 90 found this review helpful

NOT RECOMMENDED!

I am a software professional and have been using Quicken since the first release. Years ago, I could honetly say that I was thrilled with Quicken, but I can no longer recommend the product after receiving the 2003 release. The software is buggy, the user interface is cumbersome, and the software constantly bugs the user with advertisements and sales piches for Intuit's online services.

It appears to me that the company is using its flagship product primarily as an advertising tool for more lucrative online service offerings. Intuit offers no way for the end user to disable the constant nagging and in-your-face advertising "features" of Quicken 2003.

The registration process is one of the most annoying things about the software. Intuit insists that the user register as a "member" of their online service, even if the user has zero interest in any of their online offerings. To add insult to injury, the registration process is flawed. Intuit offers no way for a previously registered user to detect prior registration settings when reinstalling the software. I wasted hours trying to get software that I paid for to work.

I recommend that you save your money and do some homework. I am looking for another financial application. I would rather go through the pain of converting my accounts and online banking to another vendor before I would ever consider another full-price Quicken "upgrade".

NOT RECOMMENDED!


Quicken 2003 disappointing "again".   March 21, 2003
 33 out of 34 found this review helpful

I miss my Managing Your Money. I went to Quicken several versions ago when MYM was no longer produced and supported. With every update I hope the program will get better and it's many bugs fixed. But the program continues to have bugs where they shouldn't have any. In other words, the programmers are sloppy and high schoolish. Some negative values don't show up in red. Credit card maximums and minimums don't calculate properly (in a money management program?). You have to pay for live support - even if the problem is theirs. My fingers are crossed that some one else will come up with a money management program so Quicken will wake up and do the job right. Try MS Money instead.