The Wall Street Journal Online: One-Year Online Subscription: Software


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October 11, 2008

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The Wall Street Journal Online: One-Year Online Subscription

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From: Dow Jones and Company, Inc.
Category: Software

List Price: ~~$99.00~~
Buy New: $89.99
You Save: $9.01 (9%)

Avg. Customer Rating: 3.0 out of 5 stars

30 reviews
Sales Rank: 771

Platforms: Macintosh, Windows, Not Machine Specific
Shipping Weight (lbs): 0.1
Dimensions (in): 9.5 x 5.5 x 0.4

UPC: 078908000187
EAN: 0078908000187
ASIN: B00004ZAZM

Release Date: October 3, 2000
Shipping: Eligible for Super Saver Shipping
Availability: Usually ships in 24 hours

Customer Reviews:

Showing reviews 16-20 of 30

« PREV

1 2 3 4 5 6

Can't "ship" it overseas December 16, 2003
6 out of 15 found this review helpful

I tried to buy this package but in the ordering process was told that since I'm in New Zealand, the item cannot be "shipped" to my destination. Any system that maladroit deserves to choke on its own emissions -- and while it's probably more a reflection on Amazon than the Journal, someone at the paper should be more awake to these sorts of issues.

4 out of 5 stars

Minus 1 star for customer service December 2, 2003
4 out of 6 found this review helpful

Customer service sucks, but i put up with it because you just can't beat the content.

1 out of 5 stars

Slow & Overloaded Website, cannot cancel October 21, 2003
9 out of 15 found this review helpful

Website is slow and overloaded. Sometimes takes minutes to get into site or to get an article to load up (this on a high-speed connection). WSJ always claims that it's a problem on my end, even though all other sites I go to load up in 2 seconds or less.

Also, they go up on charges without warning. My original subscription was $29. Now it's $79, but they never warned that the charge was going to $79; they just charged my credit card.

2 out of 5 stars Can't stop charges October 3, 2003
11 out of 13 found this review helpful

You can only order the e-version by credit card. I gave them a credit card that would expire prior to my next renewal and surprise the WSJ managed to put thru a charge anyway. As stated in the other reviews there is nothing in the site labeled cancel subscription. So once they have your number- watch out, unless you are willing to spend a LONG LONG time on the PHONE (i.e. not computer) trying to get your charges reversed. I personally believe both items are purposeful, only taking a charge card and then offering no on line method to cancel the subscription. Customer service is a JOKE!!!!

5 out of 5 stars best paper in the country! April 3, 2003
3 out of 8 found this review helpful

Best business and best op-ed. I hope I dont have credit card probs!