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| Quicken 2004 Basic | 
 enlarge | From: Intuit
Category: Software
List Price: $29.95
Buy New: $19.98
You Save: $9.97 (33%)
New (3) Used (8) from $4.39
Avg. Customer Rating:  25 reviews
Sales Rank: 3090
Format: Cd-rom
Platforms: Windows 98, Windows 2000, Windows Me, Windows 95
Media: CD-ROM
Edition: Basic
Autographed: No
Memorabilia: No
Shipping Weight (lbs): 2
Dimensions (in): 9.5 x 7.9 x 1.3
MPN: ITICD00754WI
UPC: 028287007543
EAN: 0028287007543
ASIN: B0000A98NJ
Release Date: August 15, 2003
Availability: Usually ships in 1-2 business days
Condition: Just the CD in a protective case
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| Customer Reviews:
 Worst Version of Quicken ...........EVER!!!!!!! July 18, 2004
14 out of 21 found this review helpful
I have used Quicken since the DOS versions, this one is the worst! You cannot change any colors, period, end of discussion! You cannot remove unused, useless toolbars/frames, period, end of discussion! You will have to call tech support! You will have to endure repeated uninstalls/reinstalls! Download a trial version before you upgrade, if you can't configure it the way you want, delete it and move on!
 Displeased with discontinuation of support July 15, 2004
14 out of 18 found this review helpful
I have a very minor problem with Quicken 2000. It is very functional for all my needs and I am quite perturbed that to get technical support, I am forced to update. I don't need an update. I do need a very minor fix to my present system. Quite simply, the system somehow changed the opening screen and I can find no way of putting it back where it is when you first start using Quicken. I reloaded with the old disc and got the screen I want, but I have to the accounts list under the old load to find prior transactions. As for help, even the 900 number has been changed, so I can't even pay to get this rectified. What a rip-off.
What a Piece of Garbage June 16, 2004
10 out of 11 found this review helpful
I have been using Quicken since "Quicken 4" on my Mac. It WAS a great program. This version is okay except for the investment portfolio. It is full of bugs, and is not at all intuitive (ironic, eh?). Further, you cannot simply "fudge" and enter your historical transactions ... so my cash balance is wrong, and impossible to correct. After researching online, it is clearly a bug that Inuit will not even acknowledge.Hopefully they will get their act together for 2005, otherwise, I'm out of there!!
Patch this May 1, 2004
31 out of 33 found this review helpful
I am done with Intuit. Every time I upgrade to a newer version it is full of bugs. Then, when I call Intuit customer support to discuss THEIR bugs, they want a credit card number before giving out any information. HOW ABOUT ENSURING THE PRODUCT WORKS CORRECTLY BEFORE SELLING IT TO THE PUBLIC. I don't care if they EVENTUALLY offer a patch that can be downloaded. I have more important things to do with my time. I was a loyal Quicken user for more than 8 years; BUT NO LONGER ... their idea of customer service is PATHETIC. I am going to give Microsodt Money a try
Stick with Quicken 2002 (maybe from Ebay?) April 24, 2004
24 out of 24 found this review helpful
I was warned!! Instead I thought I could put up with all the small inconveniences of 2004. Every one of the negative reviews is correct and then some. I've been using (and promoting) Quicken since 1996 and updating every other year. 2004 regularly crashes on Windows XP. The investment register is useless for record reviews. The help topics are not useful. I was excited the first time it took me directly to Intuit's knowledge base, until I found nothing in the knowledge base that applied. Their Indian customer service can barely speak English. Not that it matters much since they haven't a clue how solve problems other than uninstall and re-install. The final straw however came today when, during an online update, Quicken corrupted my data files. The only fix for this is to uninstall the program. My fix is to reinstall Quicken 2002 and wait until I see some positive reviews on a new version before buying another Intuit product, even though I'm in for a couple days re-entering data that won't transfer from version 2004.Laughably, a couple years ago Intuit was used in marketing case studies as a better way to treat customers than Microsoft. Where did those managers go? They now make Microsoft look positively brilliant. Since I have loved Quicken for so long, I really hope Intuit is monitoring these site reviews and will Quickly correct these myriad problems. I'm just glad I didn't post a high recommendation on this product and have to eat those words now.
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