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| Dragon NaturallySpeaking 9 Standard [OLD VERSION] | ![Dragon NaturallySpeaking 9 Standard [OLD VERSION]](http://ecx.images-amazon.com/images/I/5169PHNG7HL._SL160_.jpg)
 enlarge | From: Nuance Communications, Inc.
Category: Software
List Price: $99.99
Buy New: $39.99
You Save: $60.00 (60%)
New (28) Used (7) from $34.75
Avg. Customer Rating:  162 reviews
Sales Rank: 233
Format: Cd-rom
Platforms: Windows 2000, Windows Xp, Windows Vista
Media: CD-ROM
Edition: Standard
Batteries Included: No
Shipping Weight (lbs): 1
Dimensions (in): 0 x 0.1 x 0.1
Legal Disclaimer: Warranty does not cover misuse of product.
MPN: A309A-GG4-9.0
Model: A309A-G01-9.0
UPC: 780420115187
EAN: 0780420115187
ASIN: B000GUDDXA
Release Date: July 25, 2006
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
 Going from version 8 to 9 July 31, 2008
I have been disappointed before when upgrading this product.
But this time I was very pleasantly surprised.
There was definitely a significant improvement to warrent the cost.
I did not give it 4 stars because it still has a little ways to go.
I have a soft and indistinct voice so it will tend to be less accurate than for others.
But even so--I am very happy with the results.
 Really pleased July 31, 2008
1 out of 1 found this review helpful
I needed something to help me with a enormous amount of academic text that needed to be dictated. It was technical in nature with discipline-specific vocabulary. To be honest, I had doubts as to how to correct it would be, but was I ever pleased to see how more than adequate it was. After a relatively short intro period, the program "learned" my speaking patterns and consistently added the words it did not recognize. Now I can hardly read fast enough to get ahead of the program. This was a great purchase.
 good product, horrible customer support July 29, 2008
1 out of 1 found this review helpful
This software works quite well once it's fully trained. However, if anything goes wrong, you might as well give up. Their "help" function is pitiful. Online tech support (by phone or email) costs $10 a pop. The online knowledge base was no help. The user's guide's "troubleshooting" entry says to look under "tips" on the website, but there is nothing labeled "tips" on the website, so...
Mine was working fine for a couple of months, but somehow my settings have become completely messed up, and I can't find any way to restore them. When it's working correctly, this is a pretty impressive program, but if something goes wrong, be prepared for an astoundingly frustrating experience. I'm honestly not sure I've ever encountered such poor tech support.
An update: I installed the upgrade from their website, and it does seem to have fixed the problem. And I emailed their customer service (not tech support) complaining about everything mentioned above; they did at least respond, and apparently if you have the latest version, you get one free tech support consult - which they don't mention anaywhere on the website.
My advice - this is good software, but be very careful about changing settings.
Dragon Naturally Speaking Has Real Fire!! July 28, 2008
Look, all it takes to tame the Dragon is a little time in training yourself by going through the tutorials and investing some practice time. I just don't get the weird negative reviews on this product. It DOES WORK ON LAPTOPS USING WINDOWS VISTA!!! I mean unless you have a lot of junk on your computer already, or are just a complete moron, I don't see why anyone would have trouble using this software. It is a little slower while working in MS WORD, but all I do is work in DRAGON PAD, and cut and paste my text work into MS WORD. It cuts down my time BIG TIME!! IT WORKS, AND WORKS WELL!!! I don't know about the support from Nuance, but so far, I haven't had the need to even contact them. With a little time and effort, you can become a DRAGON MASTER!!
 Windows Vista and/or Laptop Users, Be Forewarned... July 17, 2008
1 out of 1 found this review helpful
According to the product specifications both on this page and the product box, this edition is compatible with the Windows Vista operating system. Actually, it's not. I learned, much to my chagrin, that it would be necessary for me to download an update from the Dragon website in order for the product to work. The download took almost two hours on a high-speed internet connection, as it's a huge file...essentially an updated version of the entire program.
I attempted to install this product on my brand new Dell laptop, which -- again, according to both this page and the product box -- had more than enough processing speed to do so. I kept receiving an error message, telling me that it was not adequate, and therefore the installation was aborted. I went to the Dragon website, only to find out that any kind of support -- even via email -- costs money. What a nice surprise!
Searching on Google, I found the source of my problem: I had to reconfigure my laptop's energy saving features so that the program would understand that there was enough processing speed in order to be installed. Once I did this, the program finally installed.
From start to finish, the entire installation took around 10 hours, and that included a trip to a local computer store to check out the laptop, to make sure that my processor was working properly. I still haven't gotten the program to work, as there are problems with the microphone that I haven't figured out yet.
It stands to reason that a very complex program such as this one is going to have a few bugs and problems. However, I've never had this many problems with any other software I've purchased, nor discovered to my chagrin that there is so little free support available for them. For those reasons, I cannot recommend this program for purchase.
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