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| QuickBooks Pro 2008 | 
enlarge | From: Intuit Category: Software
List Price: $199.95 Buy New: $140.98 You Save: $58.97 (29%)
New (54) Used (1) from $140.98
Avg. Customer Rating: 112 reviews Sales Rank: 6
Format: Cd-rom Platform: Windows Xp Media: CD-ROM Autographed: No Memorabilia: No Shipping Weight (lbs): 3 Dimensions (in): 7.7 x 5.3 x 2.2
MPN: 403697 Model: 403697 UPC: 028287016859 EAN: 0028287016859 ASIN: B000V4PLWM
Release Date: October 11, 2007 Availability: Usually ships in 1-2 business days
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| Customer Reviews:
ok software, HORRIBLE customer service April 17, 2008 3 out of 3 found this review helpful
The software is ok and isn't too terrible to figure out, but getting through customer service is a nightmare. Just to install and verify the software, you have to call in and have a cs representative hassle you about which version you are using and try to sell you services you don't need. I am going to try Microsoft Office Accounting.
It's a waste of time April 17, 2008 3 out of 3 found this review helpful
this product is suppose to make your life simple, but in fact it makes you so complicated and you have to waste hours and days to figure out how to run this program, they have there weird way of programing and accounting how they feel necessary which in fact makes thing complicated and confusing,they don't recognize pay pal or Google checkout so you can't track your sales if you use those company's, in a nut shell this program sucks, and the worst part is that quick books charges $49.00 for 1 support phone call,
I want my money back April 14, 2008 2 out of 2 found this review helpful
I am not an accountant but have used the quickbooks pro 2006 without problems. The quickbooks pro2008 is much more complicated and is not at all intuitive. All the beginning balances set automatically at 0 even though my old program shows the correct balances. I have been waiting for days (literally) to get help for this problem. There is no customer support. I am through using quick books.
Poor Quality Control April 11, 2008 5 out of 5 found this review helpful
One thing that a lot of people have noticed about Intuit, and seems to be more and more true about the newer Intuit software, is that they have very poor quality control. They let their software get published with all kinds of rude bugs, ones that sometimes reduce the users to desperate situations just to get the software to work.
Take, for example, the install procedure on XP x64, which by now is a mainstream OS. When you don't have dot Net 2.0 installed, it will install it for you. That's nice, you say, but then did you know that the reason this program crashes on install most of the time is that the dot Net 2.0 that they have on the disk is corrupted? Didn't they try to install the program on a variety of systems that weren't set up with all of the software in advance?
Tip: Install Dot Net 2.0 from the Microsoft Website, as well as msXML, before installing this product, or you'll have lots of headaches trying to figure out why it won't work on your computer.
And then, when the software is finally installed, you have to register it. And if the web registration widget doesn't work, you have to call tech support to get a code. This is annoying enough, but then, they will disconnect your call, put you on hold for 5 minutes while they "generate" the code, and generally cause you to feel like you never want to have to do this again.
Some of the other problems I've had with Quickbooks in general, are that everything is so hard to navigate, and if you make a mistake in certain parts of your data entry, those mistakes carry forward until you find out about them, and have to undo a lot of work back to the origin of the mistake just to make the way payments are applied to the invoices come out correctly, or just to make the Sales Receipts deposit to the right account, etc. In fact, there is no way to change where to deposit a sales receipt at all, I learned, once it gets used in a deposit. (i.e., there is no "Un-Deposit"), so you have to void all of the transactions and start from scratch. Please correct me if I'm wrong, but that's the way it seemed to me.
And instead of improving a lot of the features that were already there, they spent a lot of time and effort just making it look different so they could resell it. There isn't a lot different going on under the hood here, than say QB 2005, which I already owned.
If I was able to install QB 2008 reliably off the CD as is, I'd give it more stars, because that's why I bought it. But I was let down, so I give it only 2 stars for mismanaged software production and bad quality control.
A lot of people still aren't supporting Windows XP x64, and this software works, but only barely. Not what I call quality or an upgrade.
This version of Quickbooks does not do payroll April 10, 2008 1 out of 2 found this review helpful
Do not buy this version if you need to do payroll. Buy the combo pack instead. I bought this and had to return it not knowing that I would only get a 50% refund because I opened it. If I would have known that I would have not returned it and bought the payroll edition separately. I then bought the combo pack which includes standard payroll, thinking I would be saving money but ended up paying more because of my 50% refund!!
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