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| System Suite 8 Professional | 
 enlarge | From: Avanquest
Category: Software
List Price: $49.99
Buy New: $5.97
You Save: $44.02 (88%)
New (18) Used (7) from $5.97
Avg. Customer Rating:  13 reviews
Sales Rank: 3651
Format: Cd-rom
Platforms: Windows Vista, Windows 2000, Windows Xp
Media: CD-ROM
Shipping Weight (lbs): 0.9
Dimensions (in): 7.3 x 5.6 x 1.8
MPN: 1470
Model: 1471
UPC: 018059014718
EAN: 0018059014701
ASIN: B000V809MK
Release Date: September 1, 2007
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
| Showing reviews 1-5 of 13 | | NEXT » |
 Disaster Recovery Disc Fails to Boot October 17, 2008
I'd love to give this product an full review -- however, after a hard drive failure I inserted the bootable disaster recovery CD (the product comes as a bootable CD) and guess what --- ITS CORRUPT!!! I've verified it's the CD (removed all other drives, etc) and it clearly is the CD that has bad files and such on it.
Avanquest -- putting the "K" back in Kwality for your disaster rekuvery needs. Back to the computer store to try a different product.
Almost Perfect...! September 15, 2008
1 out of 1 found this review helpful
SystemSuite 8, like SS7, is a terrific set of tools and antivirus/antispyware/antimalware. However, when I read many of the reviews here, I see people that installed SS and had unrealistic expectations on what it would do to an unstable system.
Look, if your computer is already messed up to the point where Windows needs to be re-installed, then no software tool suite is going to help you. That's as wasteful as changing the oil in a blown engine.
SystemSuite does have the most efficient anti-virus and antispyware you can get. We ran tests, and on an older Pentium 850MHz system the slowdown when running the antivirus/antispyware is noticeable, but barely. I'd congratulate Avanquest for the excellent job, except that they use TrendMicro's well-known antivirus/antispyware engine.
However, for a Corporate or small office environment, SS7 has three big huge gaping "gotchas":
1. The email scan will refuse to download emails past 3Meg. That means that if you have 8Megs of email waiting for you on the server, you will only see 3Megs of email and then it will stop downloading, leaving 5Megs of email unread, unknown, and unloved on your mail server.
2. Don't even try to download any single email larger than 3Megs because it won't. That means that the huge PowerPoint presentation your boss just sent you will become lost, just like your job.
3. Downloading those emails (assuming you know they are there - SS won't tell you!) requires turning off the email anti-virus, which can't be done unless you are logged into WindowsXP/2000 as an administrator. So, you have to shutdown your computer and re-login as an Administrator, turn off email anti-virus, re-login, download your email, then shutdown and reboot to turn email antivirus back on. That's unacceptable.
Actually, most of the SystemSuite features except for virus scan are unavailable unless you are logged in as an Admin.
In other features, SS has a terrific set of tools to keep your computer running in top shape. The disk defrag is one of the best, and the registry defrag is welcome for many systems. SS also comes with Startup Commander which shows you all the programs in your Start folder as well as the Run keys in your registry. A nice feature of this tool is that as you click on the startup program, a separate window explains IN DETAIL what the program is, who made it, and what it does - a welcome touch that saves you from having to search the internet for an explanation.
The the various cleanup tools are easy to use and rid your hard drive of unnecessary files. There is even a hardware diagnostics tool, something you rarely see on tool suites nowadays.
Novices should stay away from the registry fixer, because it's a tool for advanced users only. As with all registry cleaner tools, if you don't know what you are doing it can hose your system bad.
I never even installed the firewall - we use Agnitum's Outpost on all our computers - so we didn't even bother to test it.
The previous SS7 had some nice Uninstall tools that could backup an application with all it's files, and even allow you to move the application to a new computer. Those features were removed from SS8, and hopefully they will re-appear in SS9 which should be released later this year.
Back when these tools were sold and supported by V-COM, technical support was OUTSTANDING! But now, since Avanquest took over, technical support has been occasionally disappointmenting.
In summary, while this is a really powerful suite, the antivirus/antispyware is as bad as it is good.
 problems with software and they will not send my rebate August 21, 2008
I bought this software because it was offered for 0.00 after rebate and I had been having problems with Norton. Well, 8 months later and after constant complaining they still have not sent my rebate. Furthermore, the software kept crashing my computer so I had to pull it off. Horrible customer support and my free software turned out to be an expensive lesson.
Be aware if there is a rebate they will pull everything they can to not send it to you. I will never buy another Avanquest product again.
 Excellent Product, not such good support July 20, 2008
1 out of 1 found this review helpful
The software itself is very high quality, does a fabulous job. However, I am having trouble with connecting to update. I sent an email to support over a month ago, and still have not heard a response. Poor customer service, but still I love the utilities.
Misnomer April 24, 2008
1 out of 1 found this review helpful
Although this is probably the best product I have used for my home network, I think it is a misnomer to call it pro. As a Network Administrator I spent many weeks trying to upgrade our previous versions using a universal license key (read enterprise license). Our previous sales rep was always accommodating and managed our needs quite professionally. After his promotion everything went down hill, from bad part numbers to completely wrong information. After this three week runaround I finally received a part number but it was not universal. I informed them that using a separate key for each computer would be a logistical nightmare, we had always received a universal key. After the final contact I was informed that the upgrade price for our enterprise would include a universal key but that we would be required to pay 39.95 for each copy we purchase instead of for a block of three as had been the case previously. That effectively tripled our cost and made it unmanageable. It drove the cost far above what we would pay per license for other enterprise solutions. I was very disappointed as we had been using SS since version 5 and were very happy with their product. I am still very happy as a current end user and will continue to use the product at home, but don't confuse this with a professional or enterprise product. At least until their practices change.
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