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| TaxCut 2005 Premium + State [Old Version] | ![TaxCut 2005 Premium + State [Old Version]](http://ecx.images-amazon.com/images/I/51RV3ZJ4R4L._SL160_.jpg)
 enlarge | From: HR Block Financial
Category: Software
List Price: $49.99
Buy New: $21.49
You Save: $28.50 (57%)
New (2) Used (2) from $14.50
Avg. Customer Rating:  48 reviews
Sales Rank: 3394
Format: Cd-rom
Platforms: Windows Nt 4, Windows Me, Windows 98, Windows Xp, Windows 2000
Media: CD-ROM
Shipping Weight (lbs): 0.5
Dimensions (in): 7.5 x 5.5 x 1.3
MPN: 1316603-05
Model: 735290101648
UPC: 735290101648
EAN: 0735290101648
ASIN: B000BM67XQ
Release Date: November 22, 2005
Availability: Usually ships in 1-2 business days
Condition: WE SHIP DAILY AND FAST WITH USPS MAIL
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| Customer Reviews:
 Terrible technical support March 30, 2006
1 out of 1 found this review helpful
Well, I will never buy another H&R Block product after today's experience. TaxCut worked fine until I completed my returns. When I came to the Filing stage, I wanted to save printer images of my tax returns to files. I planned to move these files to another computer and print them there, in addition to saving the PDF images on the original computer.
Although TaxCut does not document a way to route the printer image to a file, rather than a printer, I researched the issue on the Internet last night and found one other person who said that TaxCut's technical support staff told them how to get a converter, whose output was a file containing a PDF image of the tax return. Unfortunately, they didn't provide the name of the converter or how to get hold of it.
So I called TaxCut Customer Support this morning and described what I wanted to do. Twenty-five minutes later, I had no answer, but the very nice lady transferred me to "Online Support" and said they would be able to help me. This turned out to be the 800 number for the Online version of TaxCut. Wending my way through its voicemail maze, I eventually reached a recording that told me to dial the 800 number for the Software version of TaxCut for technical assistance - this was the number I had just been transferred from!
I called the original 800 number back and got a new, also very nice, lady. This time, my call was disconnected immediately after I described my issue and gave her my name.
I tried again this afternoon. After I spent 45 minutes of unfruitful conversation with an agent, he put a supervisor, Amy, on the line. She told me that what I wanted to do was possible, but undocumented, and that she and others in her office did it all the time - for instance, she did this on her computer at home. But, she said, giving me the answer did not fall within the limits of her job responsibility. She and the previous agent were not only unhelpful, but antagonistic.
I was friendly and polite to everyone until about 30 seconds after Amy had hung up on me, when I realized I was talking to a dead line.
I don't blame the individual agents for what happened; what happened is more likely a pervasive problem caused by poor management.
While searching for a solution to my problem, I've found two other things worth noting:
- TurboTax offers a specific menu selection to save the printer image to a file;
- taxes.lifetips.com offers tips for filing your taxes, "Brought to you by TaxCut from H&R Block", and specifically advises to "remember to save a PDF version of your completed return to your computer hard drive".
Serious error - stay away if you have exercised stock options March 28, 2006
1 out of 1 found this review helpful
If you have stock options (ISO, nonqual) or employee stock purchase to report, stay away from TaxCut 2005. The Premium & State version asks you the questionnaire, but no dollar amounts. It merely gives you advice on what the tax scenario could be but does not compute the numbers. The next section after you are done entering the stock option information is one which asks you to enter 1099-B information. None of the previous information is carried forward. TaxCut relies on you to do the computation your way and enter the numbers once again. This makes me wonder, why I am spending my time and money on this software if I have to do the computation and understand the tax implications on my own.
I called up customer service - the rep did not seem to have any clue on how taxes are done. All what he did what escalated the ticket to the software development group (still waiting for their response).
Next, I called H&R block to see if they could answer. As it turns out, most H&R block representatives are hardly comfortable using the computer. They do NOT use TaxCut - instead they have a different tax software. The representative was also not aware of how data could be imported from my TaxCut into their software.
I have not used TurboTax yet, but I doubt if I will ever use TaxCut again.
does not work with NT March 26, 2006
It does not run under NT, this is not what is stated in the product description
Review of TaxCut 2005+State March 24, 2006
0 out of 1 found this review helpful
This rating is for AMAZON's service as I have not tried the product yet.
Product page says the item "Usually ships within 24 hours. Ships from and sold by Amazon.com." So, I ordered the item last week hoping that I would be able to do my tax this weekend. Today is the 6th day, the order status page states "We are preparing these items for shipment and this portion of your order cannot be canceled or changed". Now, I have to buy it elsewhere and return this to AMAZON. AMAZON did not keep its word. LOOK ELSEWHERE if you need it on time.
 Excellent, except for Schedule K-1 March 18, 2006
1 out of 1 found this review helpful
I have now been using TaxCut 4 years. This year I'm using its Premium & State edition. Although I find TaxCut to be user friendly with good interview and "go to" tools, I do not understand why it doesn't like to do Schedule K-1. I end up entering the information manually, according to the instructions I receive with the K-1, and it seems to work okay. I don't know why TaxCut can't offer better direction regarding this schedule.
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