Quicken 2004 Deluxe [Old Version]

I've been a religious user of Quicken since Quicken 98 and am seriously disappointed with this version. Support is useless for anything advanced. Some specific gripes:

1. When you change your pin with online bank, it'll never save your new pin, despite what it tells you.

2. File "backup" fails every time with a semi complex datafile. There's an "unreferenced memory error." Sloppy programmers leaving dangling pointers.

3. The file "validation" utility corrupts your data file removing references when the references existed in the account before.

4. Frequently is not able to record split transactions between multiple accounts (not categories). It'll record the split in one account, not others. Result, you'll have missing references.

5. Investment transactions will reset values under certain circumstances when you revisit recorded transactions.

6. Still doesn't allow you to have post-tax/non-taxable income in your paycheck (like for expense report payments).

Data integrity problems.

If you're using older version -- DONT UPGRADE, unless you like corrupted data. I would advise, version 2003.

Unfortunately, MS Money isn't much better from a feature set standpoint. Despite that, I'm considering switching just outta spite.


I come to bury Quicken not praise it...   June 22, 2004
 14 out of 14 found this review helpful

This is my first time to write a customer comment. Unfortunately, I come to bury Quicken not praise it.

I was perfectly happy with Quicken 2000. Intuit forced me to upgrade by denying me the online quote service to track my investments. OK, fine, its been awhile, so I shell out [$] for the upgrade. It has been a nightmare ever since...

First off, when importing my financial data it duplicated one transaction over 26,000 times in the database so my account balances were off by millions of dollars. There was no way to edit the database to correct the problem. After hours of lame customer service I was forced to reinstall the whole dang thing and input the offending data manually.

When I tried to do a file backup the system crashed with a "file-in-use" error. I finally got it to a semi-working state for several weeks until now it crashes with delayed write errors and low-level memory address corruption. The last straws.

This kind of crap is completely inexcusable. Stay away! Use a spreadsheet, or even ledger paper and pencil, but do not trust your finances with this outfit!!!


What a buggy piece of garbage.   June 17, 2004
 8 out of 8 found this review helpful

I have been using Quicken since "Quicken 4" on my Mac. It WAS a great program. This version is okay except for the investment portfolio. It is full of bugs, and is not at all intuitive (ironic, eh?). Further, you cannot simply "fudge" and enter your historical transactions ... so my cash balance is wrong, and impossible to correct. After researching online, it is clearly a bug that Inuit will not even acknowledge.
Hopefully they will get their act together for 2005, otherwise, I'm out of there!!