Quicken 2004 Deluxe [Old Version]

Like other reviewers, I am a longtime Quicken user. The installation process was horrendously painful. The program does not interface well with Windows XP Professional, and it has serious problems operating over a network.

"Tech" support is hardly supportive. Moreover, Intuit wants to charge $1.99/minute just to get its piece of junk installed on your computer. I spoke with an IT specialist at my office, and he confirmed the program was poorly designed.

I would strongly recommend that you not purchase this program. Stick with your current program; find an old version of Quicken; balance your check book old school style; or use an abacus. Whatever you do, don't purchase this program.


These reviews make little sense   June 9, 2004
 10 out of 25 found this review helpful

I use Quicken on my laptop and desktop, both of which use Windows XP professional. I've had no problems whatsoever. Moreover, the program is PC Magazines Editor's Choice (5 stars). I presume they have some idea of what they're talking about. Therefore, it mystifies me that there are so many negative reviews here with only one star. How can the program be that bad? Could it be that many of these reviews are written by people with an interest in boosting Microsoft Money sales? - which, by the way, is also a good program.


DO NOT BUY THIS PRODUCT!! -10 stars   June 8, 2004
 7 out of 7 found this review helpful

This product is worthless. I have used Quicken for 20 years and had vertually no problems but I could not even get this version to install. The help desk was a joke so I threw the disk away. For now I am using Quicken 2002 but I am considering moving to Money. To be honest, I don't like Microsoft anymore than Intuit but at least their product works.

Do Not Buy....


Garbage   June 7, 2004
 5 out of 5 found this review helpful

I got this product at a major discount earlier in the year where it sat on one of my shelves until today. Installation was fair enough but as many reviewers say I immediately noticed all of the advertising garbage strewn throughout the program. When it came to setting up my online bank accounts they all errored with error ol-332-a. I can download to the program from my credit card website in the web browser though but doing it from quicken I get ol-332-a (huh?). Then I tried to update the product to revision 5 and I get "A patching engine error occurred." I downloaded the patches manually and the first patch says the same thing when trying to install it. No KB articles on their website of course. After coming here and reading some of the review it is obvious I should not take any further time attempting to troubleshoot. Garbage.


Horrible   June 6, 2004
 4 out of 4 found this review helpful

I am on Windows 2000 (never any issues running ANY programs) I followed the simple instructions for installation. Now everytime I try to open the file my CPU maxes out at 100% and the hourglass hangs forever. Until I kill the QA (QW.EXE) program using from 35,0000K - 75,0000K. NUTS for $ 45.00. Of course Intuit's useless helpdesk is closed when I need it and there is a little warning on my card that Customer Support / Tech Support may cost me something. Intuit you just don't get it do you ? This is 2004 like you box says (not 1994). People don't have to put up with a lousy product and "Customer No Service". We have other choices ! I will let my feet do the talking and return this total waste of time. I believe I will try Money or Quick Books. For you folks who rated this 5 stars... good luck one day you WILL need Intuit Customer / Tech Support.