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| TomTom GO 910 4-Inch Portable GPS Navigator | 
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| Brand: TomTom
Category: CE
List Price: $499.99
Buy New: $349.99
You Save: $150.00 (30%)
New (3) Used (6) Refurbished (2) from $145.00
Avg. Customer Rating:  180 reviews
Sales Rank: 3613
Color: Black & Gray
Media: Electronics
Memorabilia: No
Batteries Included: Yes
Native Resolution: 480 x 272
Display Size: 4
Includes MP3 Player: 1
Shipping Weight (lbs): 3
Dimensions (in): 3 x 4 x 3
MPN: 1V00.980
Model: 1V00.980
UPC: 636926013529
EAN: 0636926013529
ASIN: B000F007K8
Availability: Usually ships in 4-5 business days
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| Customer Reviews:
 buy a Garmin - save some money and frustration June 16, 2008
I got one of these pieces of junk for my birthday a year ago - I think it has worked a total of once. First, the mounting arm does not keep the product at an angle where it can be viewed. I contacted TomTom and they told me that my mounting arm was not part of a recall of mounting arms - so I had to buy a new one. I did - twice - neither worked. I called TomTom again and they told me that the mounting arm frequently malfunctioned when the temperature was over 80 degrees - I live in Texas - the temperature is over 80 degrees 6 months of the year.
Next, I had to constantly restart the TomTom - it seemed to not like to work for more than a couple of hours at a time. Then, yesterday, I tried to restart it and nothing happened so I boxed the whole thing up (3 docking arms and all) and mailed it back to TomTom. Save your money - get a Garmin!
Continuos lockups make this otherwise good product useless June 15, 2008
No firmware upgrade but locks up every 2-3 uses. The reset feature is where it shines: they decided to make it hell forcing you to have a small paper clip at hand and start hoping this thing revives after a series of second counting and button pressing in the right sequence. TOTAL MADNESS in my opinion. I am today a happy owner of a NON TOM TOM navigator and will never go back to this brand. I had it. And pls don't get fooled by otherwise positive comments. This small problem makes the product a true nightmare.
 Tom Tom 910 April 6, 2008
1 out of 1 found this review helpful
This is a great gps. It has preloaded US and Europe maps. Easy to use but not without hiccups. It is sensitive to being disconnected while powered on. Always turn off before disconnecting. The reset is hard to find (its next to the power pins) but it usually fixes any locking up.It is a bit chunky now the newer model is slimmer but this is great value.
 Way too buggy - poor support February 18, 2008
1 out of 1 found this review helpful
TOM TOM GO 910
I purchased this unit in June 2007 specifically because it had a map of Europe preloaded. I brought the TomTom home 3 days before departure, charged the unit at home and then drove a day to get familiar with the controls. So far so good.
I packed the unit for my trip to central England where I planned to spend several days driving though the country. Mistake - to save weight I only took the car connecting stuff. Arriving in London, I installed the 910 in the rental car and set off on my trip. The TomTom has a nasty shortcoming - it powers ON when it senses power to the connector, but does not power OFF when the ignition is turned off. The three-hour battery (only 1 hour after 8 months) died overnight since the unit was still ON when I parked. Day two the unit was still dead after powering on the car. A call to TomTom was fruitless; I was on hold for so long my calling card expired. The unit was simply dead for the rest of my stay in England.
After exchanging the unit for a replacement, I have learned to tolerate the many faults that make this unit a less than pleasurable experience. (It's that or shell out more money for another brand)
*I purchased the unit in June and exchanged in July. The maps are hopelessly out of date. Here in California there are housing developments built in 2005 that are not in the US maps.
*I live in an unincorporated part of Orange County, California with a Santa Ana mailing address. TomTom 910 considers me to be living in the city of Orange. To be fair, I am about 200 feet from Orange city limits, but I do not live in Orange. This is not a GPS function; it is a map problem. TomTom support tells me "they are not responsible for the map data."
*The unit always announces, "You have reached your destination" when I am hundreds of yards short of my destination. In dense neighborhoods, this is often 2 to 3 turns short of my actual arrival point. Yes, the map indicates where I should be, but depending on the voice prompts it is a joke to ever reach the correct driveway or even the correct city block.
*[]
*As many others have written the reset error is very disconcerting. Whenever the power runs down (a frequent occurrence when jumping out of the car with a load of papers or groceries), I need to bring the unit into the house and charge the device on its poor fitting desk stand. TomTom support has told me the car charger is "only to maintain a charge, but is incapable of charging a discharged battery.
*To press the reset requires a pin or needle. As a single guy, I often have neither. The reset button is too small to touch with a straightened paper clip.
*The power cord does not stay in the ugly docking cradle. To charge the unit I need to carefully balance the device on the cradle and tape the power cord in the stand. Oddly enough, the USB cable is permanently attached, but the dc cord is a very loose fit and often pulls out, leaving me with a dead battery even after an assumed overnight charge.
*Unlike my Garmin, the TomTom 910 cannot accept third party maps. I frequently travel in Mexico ad was able to buy a basic map for that county. No such availability for TomTom.
*Missed turns are quietly rerouted. The Garmin I am familiar with will announce, "Recalculating". Often, the best thing is to retrace my route until I am back where I should have been. TomTom does not indicate my mistake, and it has often cost me many miles to follow the new route to my destination.
*As I said, I bought the device in June 2007 expecting a year of free traffic subscription. When I contacted TomTom, they indicated the promotion ending at the end of 2006. This is also what the materials in the box indicate.
*Itinerary planning is what TomTom calls a multi stop trip. But, the 910 default is to make intermediate stops "waypoints", not "destinations." More than once, my girlfriend has driven right past her first stop with nary a peep from the TomTom since it was just a waypoint. (Other than to use alternative routing, why are waypoints necessary? Destinations should be the default setting.)
*The suction mount securely fastens to the window however; the weight of the 910 requires a "pillow" under the unit to hold it from falling towards the dashboard.
There are some positive aspects to the 910"
*The street announcement is a very nice feature, one my girlfriend really appreciates. Newer upline models from most manufacturers also have this feature.
*The Bluetooth is a great hands free device for my cell phone; first a Motorola Razr and now a Blackberry Curve.
*I have never tested the picture storage, not sure why I would want to see a slide show of family photos while I drive.
*I also have never used the mp3 feature. Why would I listen to music from the built-in speaker when my car has a multi-speaker set-up? And no, my car 2007 car does not have an auxiliary audio input jack.
*There are many voices in the GPS and more can be downloaded. Okay, I will admit on my first day on England (remember it only worked my first day) I did set the voice to a British accent. Since getting my replacement unit, I have never changed the voice.
In conclusion, I feel TomTom was out to sell a device with as many features as one could imagine into the 910. Sadly, they did a mediocre job of the most basic function of a GPS - fast and simple routing.
I received an email awhile back inviting me to apply to their advisory panel. I never heard back. I assume they reviewed my communications and only wanted positive voices heard.
Would I but another TomTom? Not unless I could get a 30 day trial. Most stores here in California give no more than 14 days to return a technology device.
Do I miss my Garmin Quest? No, I use it in my every day truck. I let the girlfriend use the TomTom.
Yes, I know the TomTom Go 910 is discontinued; but I write this review as personal therapy. Good Luck to anyone buying one on eBay. [...]
Tomtom 910 is BAD February 18, 2008
1 out of 1 found this review helpful
Mine died when I was locally traveling. Imagine if I had relied on it when traveling out of state as I did in 2007! I will never go out of town without a Mapquest printout! It's scary to rely on this thing! It wont boot wont charge, nothing. I am just reading the other reviews and realizing how stupidly I have been relying on this for more than 6 months now!
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