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| Magellan RoadMate 2200T Portable GPS Navigator, Silver | 
 enlarge | Brand: Magellan
Category: CE
List Price: $549.99
Buy New: $125.00
You Save: $424.99 (77%)
New (3) Used (2) Refurbished (1) from $90.00
Avg. Customer Rating:  83 reviews
Sales Rank: 7295
Media: Electronics
Memorabilia: No
Batteries Included: No
Native Resolution: 320 x 240
Display Size: 3.5
Includes MP3 Player: 1
Shipping Weight (lbs): 4.1
Dimensions (in): 8 x 6 x 9
MPN: 980897-01
Model: 980897-01
UPC: 763357116014
EAN: 0763357116014
ASIN: B000IELOY4
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
 Magellan Customer Service abysmal December 13, 2007
1 out of 1 found this review helpful
I purchased this unit, and it worked well for 2 weeks. Then, problems required the unit to be sent back for repairs.
Since then I have been on calls with Magellan's Chennai (India) repair call center five (!) times, and after 6 weeks I still have no unit, nor is the repair center able to tell me when to expect it back. Another call today revealed their entire computer system being down, and no status information being available until the "system is back up - but we don't know when".
If you even *think* that you might need customer support, do not buy Magellan.
 Great October 23, 2007
This product works great. Even though it has the occasional mishaps when it's trying to locate where we are or re-route my driving, it's still great. The signal strenghts depend on satellite and sometimes it has taken a moment or two for it to realize that am somewhere else. But then it fixes the problem and this whole process took all of 30 seconds to fix. I love driving with it, I avoid so much traffic because of it. However, my car charger broke and now I'm searching for a replacement>:(
2200t October 18, 2007
I've had this product 3 months. It would be a good product to get you from an airport to most addresses. I bought it for local use and found that about a third of the time it did not have the roads I was looking for. One time it sent me in the opposite direction I needed to go! There web sight had no updates even though this model had been out for well over a year.
 Customer service is a joke. September 27, 2007
4 out of 4 found this review helpful
The Roadmate 2200t, which I purchased with the Magellan Traffic Kit in late July is my first venture into the world of GPS navigation. My only previous experience with GPS navigation was when I had rented Hertz cars with their "Never-Lost" system which is manufactured by Magellan. I have had problems with my unit ever since I purchased it, mostly involving the thus far useless Traffic Service. To make a long story short, Customer Service at Magellan has been outsourced to India and is quite frankly virtually useless. I have come to the conclusion that they are paid by the telephone call taken, and thus it is in their interest to not resolve an issue but rather to drag it out by requiring additional call-backs. Their standard line is that their computers/software/systems are currently being upgraded and they are unable to do what-ever it is that you want/need them to do. I have heard that line on so many phone calls that I have actually began to laugh out loud when I'm told that.
Regarding the 2200T, and ignoring the traffic kit, which has tried to send me on a major interstate highway (I-376) that was completely shut-down for repairs, and down I-95 from the Capital Beltway into a 35 mile long bumper-to-bumper traffic jam, all the while telling me there were no incidents on the route, I have found I can almost always do better than the 2200T when I am familiar with the local roads. Maybe that is to be expected, but last Sunday it sent me on a 75 mile drive (1:45) to a POI that I drove back from, choosing my own routes, in just over 63 miles and a few minutes less. So while I am at this point completely under whelmed by their Traffic Service (I'm awaiting delivery of a replacement that I called about around Labor Day, but -- their software is being upgraded and they don't know when....), and not too impressed with the capabilities of the GPS itself, the Tech and Customer Support are the low-lights for Magellan. My assessment of the 2200T is - "If you haven't a clue in the world on how to get somewhere, it will get you there - eventually."
Easy to use, accurate directions. September 17, 2007
0 out of 1 found this review helpful
Roadmate pretty accurate for POIs in my area. Ease of use is very good.
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