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| TomTom GO 720 4.3-Inch Widescreen Bluetooth Portable GPS Navigator | 
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| Brand: TomTom
Category: CE
List Price: $449.95
Buy New: $319.95
You Save: $130.00 (29%)
New (7) Used (3) Refurbished (4) from $234.98
Avg. Customer Rating:  164 reviews
Sales Rank: 2125
Media: Electronics
Memorabilia: No
Tracks: Unknown
Batteries Included: No
Native Resolution: 480 x 272
Display Size: 4.3
Includes MP3 Player: 1
Shipping Weight (lbs): 0.4
Dimensions (in): 3.2 x 0.9 x 4.7
MPN: 1M00.780
Model: 1M00.780
UPC: 636926017114
EAN: 0036926017112
ASIN: B000SATCUQ
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
TomTom makes the best GPS for driving - by far December 28, 2007
4 out of 4 found this review helpful
I have owned several GPS units and I believe that those made by TomTom to be the easiest to use and the best for navigating while driving. Also, I like the fact that you can correct the map yourself AND share these corrections with other users. There is nothing more aggravating than a map that is wrong - directing you onto streets that don't exist...or they are DIRT and the GPS doesn't know that. With other GPS systems the only way to get an updated map is to wait until the company releases a complete new map. This may only happen every 1-2 years and you might have to pay for it.
I got this unit for Christmas and I adore it. I have programmed in all kinds of locations as POI's. I like the ability to broadcast GPS instructions and MP3's via FM transmitter. It fixes a location quickly and accurately, navigates smoothly and quickly. The maps are fantastic.
I also like the bluetooth connectivity, it was easy to connect it to my phone and share contacts. Then, ideally, you can find a POI on the GPS...in many cases it has a phone number that the GPS already knows...and then you call them with a click of a button. The GPS acts as a speakerphone. My only complaint (and the reason for four stars instead of five) is that the volume on the cell phone call is not nearly loud enough. I called my answering machine and it was pretty much not audible with volume at 100%. I disconnected the bluetooth and said forget that... My car is loud on the road so maybe someone with a quieter vehicle could use this but I sure can't. I'll stick to wearing my headset.
In conclusion, I think Magellan and Garmin make some fine GPS's and if you want to go hiking and geo-caching that's great...but if you want a GPS for driving, TOMTOM is the absolute best. They get it right and mapshare means your maps will never be wrong again.
2nd day review December 28, 2007
2 out of 2 found this review helpful
SO far the tomtom go 720 has been great. I've noticed that most of teh issues I have with it stem from not completely knowing how to work all the features yet but I can clearly see this is an awesome GPS and my wife absolutly loves it. The bluetooth feature is also excellent and the reception when making a phone call is very clear. Great product here!
 OK & best price/best features/best value for portable GPS but still not enough December 28, 2007
0 out of 8 found this review helpful
Title says it all but for $350+ common-on; I can purchase so many other electronics that have all the bells & whistles for less money; yes,not an apples-to-apples comparison but all these guys (Tommy, Garmin, Navigon, Magellan etc.) need to get a whole lot better with the software-functional features (like ease of deleting items, finding locations, changing wrong map items, getting in/out of menus, etc.). Microsoft had these ease-of-use issues too at the beginning of 'life' but have really made great strides in making software user friendly (not withstanding Mr. Jobs software that is very intuitive). GPS systems have been out for years now. The guys above need to make functionality as good as the $1000-$1500 in-dash GPS systems the car manufacturers provide. TomTom 720 good, yes but I hope they all evlove into something a whole lot better. Conclusion: best price/best features/best value for the entire lot of portable GPS systems but needs (and can be) much better! Take my money & hire some software engineers that can make it thoughtless, please.
Its pretty nice December 27, 2007
So far, I like it a lot. It has performed very well and there are some active forums that offer a lot of help. Of course, there is always room for improvement, such as I wish the SD expanded memory could use the internal memory at the same time, and I wish the points of interest (POIs) were easier to see and access in the drive view. I think it is fairly easy to customize to how I want to use it and even its fundamental files are accessible.
 Extremely poor customer service December 27, 2007
8 out of 13 found this review helpful
TomTom GO 720 4.3-Inch Widescreen Bluetooth Portable GPS Navigator
Beware Mac users! Steer clear of Tom Tom unless you like to sit on hold for a very, very long time.
We ordered a Tom Tom 720 from Amazon for Christmas 2007 based on the very positive review of this product in David Pogue's column. When we opened the box on Xmas morning and tried to start the product we immediately ran into problems.
TomTom apparently has a major compatibility issue with the Mac, but this is not mentioned on the TomTom site. The Mac does not recognize the Tom Tom USB, so you can't charge the device or install software.
We tried to call TomTom on Xmas morning and found that the customer service lines were not staffed on Xmas. At least we did not have to wait on hold for a long time, they had the nerve to tell us this on the phone. What a huge gaffe for a consumer product company!
We started calling again on Dec 26, but got busy signals all day. Ditto for Dec 27 from 8:30 AM to 5 PM. (When I did a search on "Tom Tom customer service" on Google, I found that other users have had similar -- or worse -- response from TomTom for a variety of product problems.)
We have not given up yet, but I suspect we will before long. This may be a great product, but right now it's a $400 book end.
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