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| TomTom GO 910 4-Inch Portable GPS Navigator | 
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| Brand: TomTom
Category: CE
List Price: $499.99
Buy New: $349.99
You Save: $150.00 (30%)
New (3) Used (5) Refurbished (2) from $219.00
Avg. Customer Rating:  180 reviews
Sales Rank: 8396
Color: Black & Gray
Media: Electronics
Autographed: No
Memorabilia: No
Batteries Included: Yes
Native Resolution: 480 x 272
Includes MP3 Player: 1
Shipping Weight (lbs): 3
Dimensions (in): 3 x 4 x 3
MPN: 1V00.980
Model: 1V00.980
UPC: 636926013529
EAN: 0636926013529
ASIN: B000F007K8
Availability: Usually ships in 4-5 business days
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| Customer Reviews:
 Exactly what I needed January 1, 2008
This GPS is awesome. The only problem I have is that, at least in England, I can't get it to tell me what the speed limit is. It will beep if I am speeding, but it won't show what the limit is. Also, sometimes it tells me to go places and guides to the end of a road. Probably happens with all GPS', and I notice with regular updates, some of those problems go away.
Well designed and good support December 16, 2007
When I first got the unit, both the application and maps were outdated. I was able to use TomTomHome to update the application to the latest version, but the maps update is nowhere to be found on the web site. I called TomTom Support 866-486-6866. Within reasonable wait time, I was able to talk to a support tech. After verifying the receipt, he added the US map update to my TomTom account without charge. TomTom guarantees the latest map after purchase. The updated map is more accurate than the Magellan 4000 that I purchased just three months ago.
I am also enjoying the free real time traffic update right now. But for silly reasons, the free service expires every three months and I need to request reactivations. The traffic data is much better than any free traffic data that you can get from Google or other sources. You do need to have a cell phone with wireless data service and bluetooth to communicate with the server.
I like the fact that there are tons of storage on the 20GB internal drive. I can add more voices, color schemes, and custom POIs. There are many free POIs on the Internet. TomTom's built-in POIs are pretty complete to begin with.
You have the option to turn on Text-to-speech for voice turn-by-turn prompt. Some people may feel that it may be a little too wordy. I prefer the use of special tones rather than an English sentence at the turning points.
The unit is not slim or easily pocketable. But the battery seems to last a long time even with screen on. There are battery saving options that will automatically turn off the screen between turns and turn off the unit entirely when your turn off the car.
Overall, I found it very satisfactory as the map and POIs are complete and the unit is easy to operate. These are the most important things for a GPS.
 Not To Be Trusted & A WASTE OF MONEY!! December 12, 2007
1 out of 4 found this review helpful
I bought this in June of 2007 and had to exchange it the very next day because when I tried to do an online update it froze up and was never able to reboot again even after hitting the reset button. So I got my replacement, skipped the risk of doing the online update, and drove across the USA from California to Vermont with it working just fine, in fact it worked fine for the entire month I used it. HOWEVER, at the beginning of August I drove back across the USA and when I hit the Chicago area the screen began to act defectively. Now if I run the Tom Tom long enough for it to warm up slightly the screen goes wacky and I am barely able to read it. Best Buy refused to exchange it and Tom Tom customer service was impossible to get in touch with. To this day I have yet to hear back from them except for last week when their marketing department called to ask if I would do a customer survey. if you ask me, $500.00 is a lot of money to spend on something that only works a month. DO NOT WASTE YOUR MONEY!
Great Job! November 20, 2007
I had problem with DHL, because they send the part back to the seller, because they didn't reached me at home. But the notification that DHL was here to deliever a package was only at the last time when they tried on my door.
But ELECTRONICGIANT was so nice to send it again to me. After 2 weeks on the journey I got the GPS and it is really great.
Thanks Steve.
 Good Design, Poor Execution November 14, 2007
This is the only navigation device I have owned so I cannot compare it to other devices. Generally, this is a good and useful tool with a lot of powerful features. I would rate it at 5 stars if it always worked as well as it usually does. However there are two points that bring it down significantly in my opinion.
The first is the build quality. As others have mentioned the screen freezes (black, but with the power light on) sometimes, when attempting to power the unit on or off. Resetting solves the problem but the reset button is placed in a very hard to reach spot. If you don't happen to keep paperclips handy in your car you may find it very hard to reset as you can't use the point of a pen or anything else straight and pointy to press the button.
Also, the quality of the unit is only mediocre - the rubber non-slip "feet" were peeling off my device after only two months, the windshield mount isn't strong enough to support the weight of the unit so it droops (more on this below) and the connections on the mount are fragile. I bought an FM transmitter mount with the intention of using it to listen to music from my iPod through my car stereo, and the connection for the iPod cable broke the second time I used it.
The second negative point is the customer service. Submitting questions by email through their website yields slow responses, and often ones that are less than helpful. At the time I bought my 910, the maps that came with it were outdated by one version. I asked, justifiably I thought, if they would provide me with the map that was current as of the purchase date. They answered in the negative, basically saying that they won't be responsible for making sure that what is being sold is up to date, but their answers were so oblique that it took me several exchanges with them to understand what they were trying to say. Another customer service issue was with the "drooping" windshield mount. I found information on their site about this problem, and they provided a link to a free replacement. The link was outdated (the program was expired, they said) and I had to contact customer service again for this. They did make good on their promise to replace the mount, and it didn't take that long, however the new mount was no better than the old one. My solution finally was to mount it low on the windshield so the GPS rests on the dash.
Also, I find much of the information in the support section of their website to be overly complicated or incomplete or some combination of the two.
Lastly, their software for managing the 910 through your computer is designed, not exactly poorly - but not very well. I just paid for a new map version through the TomTom website. However, I am unable so far to download the map. It is not showing up in the "My TomTom" application, which as far as I can tell is the only place I can download it from. I have had to contact customer service again about this issue, and face the prospect of waiting up to 48 hours before I can begin to solve this latest problem.
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