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| TomTom GO 720 4.3-Inch Widescreen Bluetooth Portable GPS Navigator | 
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| Brand: TomTom
Category: CE
List Price: $449.95
Buy New: $319.95
You Save: $130.00 (29%)
New (7) Used (3) Refurbished (4) from $234.98
Avg. Customer Rating:  164 reviews
Sales Rank: 2104
Media: Electronics
Memorabilia: No
Tracks: Unknown
Batteries Included: No
Native Resolution: 480 x 272
Display Size: 4.3
Includes MP3 Player: 1
Shipping Weight (lbs): 0.4
Dimensions (in): 3.2 x 0.9 x 4.7
MPN: 1M00.780
Model: 1M00.780
UPC: 636926017114
EAN: 0036926017112
ASIN: B000SATCUQ
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
 Beware of Horrible Support February 26, 2008
0 out of 2 found this review helpful
I have had my TomTom 720 since October 2007. While I really like the device the support is just about the worst I have experienced. I've been in technology for more than 25 years. The device has "quirks" that can be really annoying. It "forgets" preferences every time you connect it to a PC. It "thinks" it's connecting to a PC when you connect the car charger then it keeps turning itself off while you are driving! Support claimed it was the device and replaced it even though I told them it was unnecessary. The replacement does the exact same things. Evidently, there is no escalation path at TomTom either. I guess the support guy runs the company. I can't seem to get anyone to admit there are problems with the 720. Forget the FM transmitter. It's horrible too! They claimed they knew it was a software issue and would fix it "soon." That was last year. Now, no mention of a fix at all. Think twice before buying any TomTom product. This is my second, I also have the 300. Some of the problems that exist with the 720 were even in the 300!
Great GPS but check map version carefully February 24, 2008
0 out of 1 found this review helpful
I purchased a GO 720 on Feb 20th'08. The unit works brilliantly but I was irritated that the map version and TomTom Home software were both months out of date.
I used the TomTom 30 day free version guarantee to successfully download the latest versions. You will need to register a User Name and e-mail address with TomTom and a high speed internet connection to do this. The map download will take around 2-3 hours.
To check the versions, don't ask a salesman in a store, instead tap the arrow on the main menu twice and click SHOW VERSIONS. The latest versions as at Feb'08 are:
App 7.221
GPS v1.21
Map North America_2GB v 710.1584
The latest TomTom Home software for your PC is version 2.2. You should be prompted to download v2.2 when you connect the Go to your PC. Accept the update.
To download the latest map version, Start TomTom Home on your PC. Click Tools, select Use Latest Map Guarantee. Follow the instructions on the screen. Expect a 3 hour download. The new North America map will download to your PC and install on your Go (step 3 on screen).
Enter the TomTom Home main menu. Click Update my Go and you will receive about 13,000 approved map corrections from TomTom Map Share that will be applied to the latest map version.
You will need the full 2Gb space on internal memory for the new map version. So delete any MP3, photo or audiobook files first. You will need an SD card to use those.
Then enjoy your Go with the latest maps on a great GPS.
tomtom features February 23, 2008
3 out of 3 found this review helpful
i recently bought a tomtom and overall it has been excellent. The features are very useful but it takes some time to navigate and become familiar with the menus because there are SO many options. If you want a navigation system that is totally custom and personalized, this is the one for you.
I thought about buying the optional ipod connection cable but it turns out that the internal memory (and MAYBE an additional memory card) could actually hold all of the music i would listen to. It places the music on the tomtom jukebox and divides it up into a playlist. This is way easier than trying to scroll through your ipod when your driving because it is on a much bigger screen. Additionaly, If you do choose to play your music tomtom stops it inorder to say its directions and resumes play right after... i wish it would just fade out but thats just me.
 TomTom 720 February 19, 2008
0 out of 3 found this review helpful
Great GPS. Functions well as a GPS but would not sinc with my Treo 700wx address book and would not establish a wireless connection for internet. Bluetooth and MP3 works well and connecting to FM radio makes the voice instructions and music sound muh better. Overall a nice unit but TomTom should be more specific about what phones are compatabile with the unit.
 A "Class Act". That's all there is to it...TomTom GO 720 is a hit! February 15, 2008
6 out of 7 found this review helpful
I'm no GPS expert, but I am an aerospace engineer and spent a lot of years in quality assurance, and I'd be proud to have this TomTom Go 720 as one of my products.
I looked for a long time for a unit with a certain feature-set including good sound quality, a good 3D display, fast position acquisition, multile waypoints, the ability to pre-plan a trip with an intinerary, and some extra features such as a variety of voices and icons to personalize it. And I defintely wanted something that looked as good in my Porsche 911 as in my Hummer. No toys! I wanted a primarily black body with a quality fit and finish, and I found all these in the TomTom Go 720.
Just a look at the packaging told me the unit would be nice. The quality of the box and packing was excellent, and I hadn't even gotten to the GPS yet.
Everything was in the box that I needed except for an iPod cable and a protective case which I bought separately from Amazon. The TomTom Home software was a little clunky, and took a long time to perform certain functions, but hey, it's not like I'm going to be using this every day, so I won't fault them for it. It works, and that's what counts.
Using it the first time was a little awkward, but that's mostly my fault because I never read directions. But I still had some concerns even after a bit of reading: Specifically, when I came to a stop at a light, the unit would "drift" well to the left of the roadway, although I wasn't moving. And while driving, it would sometimes display my car moving well off to the left of the road, as if in a field. Finally, I would sometimes notice that my route would move to a closely parallel road, such as a service road, and then the unit would tell me to turn to get back on the main road. Hey, I was already on that! All these seemed related, so I decided a telephone call was in order.
I also noted that after arriving at a destination, there seemed to be no way to cancel the route. The 720 always wanted me to go back to the original destination or start a new one. The only solution seemed to be turning it off.
I came home and called TomTom expecting a lengthy hold time, but got a great technician within minutes. After explaining the issues with drift, he diagnosed this as a software issue, helped me upload a newer version, and all trouble with stationary drift AND parallel routes went away.
He also told me to tap the screen until I saw a Clear Route icon which cancelled a trip and let the unit just idle along with me as I drove or until entering another destination. By "idle", I mean that it kept track of where I was at all times, but didn't give any directions.
I also chose a voice for my unit that was British, which I thought was a touch of class, but found that I needed a computer voice to announce roads by name, so I opted to go back to a US-accented computer voice. I really like the directions it gives which are timely, and with the road names, are so much more meaningful.
It's really a great unit, and I'm very happy with it. Wall Street Photo got it out to me right away, so hats off to them for a good price and quick response. I highly recommend this to anyone wanting a mid-high end GPS that looks and works great in that nice car.
KLR
Alexandria, Virginia
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