|
| Hawking HomeRemote Pro HRPC2 Wireless Video Camera with Night Vision | 
 enlarge | Brand: Hawking Technology
Category: CE
List Price: $249.99
Buy New: $188.99
You Save: $61.00 (24%)
New (37) Used (1) from $188.99
Avg. Customer Rating:  1 reviews
Sales Rank: 24386
Color: White
Media: Electronics
Autographed: No
Memorabilia: No
Shipping Weight (lbs): 1
Dimensions (in): 5 x 1.5 x 5.3
MPN: HRPC2
Model: HRPC2
UPC: 603992506705
EAN: 0603992506705
ASIN: B001AAK0GI
Availability: Usually ships in 1-2 business days
|
| Customer Reviews:
Worst Product Ever Purchased September 3, 2008
1 out of 1 found this review helpful
The hardest part of this review will be keeping it short when so many things are wrong with this product. I purchased a camera, a gateway, a wall plug module, and a motion detector. It was a 4 evening of fighting with the setup to get everything partially working. Then after two days everything quit working. I have to completely reconfigure all products. Then once again after a couple of days, I had the same problem. I spent more time reconfiguring only to have it happen a third time. Camera could not be found, the motion detector did not work and the web based software could not see the gateway.
During the time that the system was working, it was only partially working. Features like the motion detection of the camera and actions by the web based software was supposed to send me Email if an event was triggered. That never happened. Tech support was useless. Night time tech support takes you to a 3rd party tech support that can solve no problems and tells you that you have to call during the day. I call daytime and asked a simple question about what a field in the camera setup called "Split By" was supposed to do and they could not answer that and told me to send in email. And as you might guess my email was never answered. The only other answer I got from daytime tech was the server was having software problem wait until Monday. Well it did start working on Monday for 2 days.
So here are my complaints:
Bad Tech Support,
Server Software has problems,
Documentation is too brief.
All product that I purchased were unreliable,
Once configured, things will quit working and when you try to correct everything quits working.
Not all features would work at anytime.
I have quit, I am no longer trying to make these product work.
|
|
|
Copyright
©
2006 Adminpal LLC | |
