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| Tom Tom Navigator 6 Software with Maps of the US and Canada (DVD) | 
 enlarge | Brand: TomTom
Category: CE
List Price: $149.99
Buy New: $99.95
You Save: $50.04 (33%)
New (7) Used (1) from $79.99
Avg. Customer Rating:  20 reviews
Media: Electronics
Autographed: No
Memorabilia: No
Shipping Weight (lbs): 3
Dimensions (in): 6.8 x 6.8 x 1.8
MPN: 1T90.080
Model: 1T90.080
UPC: 636926015004
EAN: 0636926015004
ASIN: B000HZD2W6
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
| Showing reviews 1-5 of 20 | | NEXT » |
 Not ready for prime time June 25, 2008
1 out of 1 found this review helpful
I only wish I had read the reviews on Amazon before I purchased the TomTom Navigator 6 product last month.
Here are just some highlights of the problems I have had:
1. U.S. Maps are not current -- Roads in Orange County, California, more than three years old, are not on the maps.
2. The Company has a poor upgrade policy -- I bought the program with maps, expecting the maps to be reasonably current. Until you start using the maps there is no way of knowing whether they are current, as it is not disclosed on the software product. I discovered that after my purchase, the Company upgraded the maps. A customer service rep claims the new maps are two versions later than my version. Of course, you can buy the new maps and download them, but at a price nearly the price of the entire software product with maps.
3. Traffic function -- If the traffic function worked, it could be better than Google's free traffic information, and worth the annual fee. Why? Because TomTom traffic is supposed to actually reroute you, not just tell you the location of traffic. The problems, however, abound:
(a) the server can be down an entire weekend (like last weekend) without advance notice, and all you receive is a server error message;
(b) it is a chore (almost impossible) to figure out how to purcahse traffic for the U.S. (and I wasted a few hours trying to figure it out), but here's the funky solution: to purchase U.S. traffic, you actually purchase traffic for Europe, and then tell TomTom's web site that your country is The Netherlands (of course, these instructions were obtainable only from customer service);
(c) the traffic system, although it will reroute you, does not make it easy to actually see where the traffic snarl is (unlike Google), as it only displays in a very small size reflecting traffic on the entire route.
4. Customer Service -- The Company apparently fails to give its customer service reps much flexibility. I learned in following up on a problem through the electornic customer service system that the customer service reps have routine written answers that may or may not fit your question or comment. I received the verbatim response twice to an email thread where I said different things.
5. Product quality -- The CD that I received only works some of the time in my Windows XP CD-Rom drive. I have not had this problem with other CD's.
I feel like I am a sophisticated computer and pda user, but this product has frustrated me. I'm going back to using Google maps. And no, I don't own stock in Google.
Hoping I'll make a better purchase decision next time.
 Helpful addition to my HTC Tilt May 31, 2008
1 out of 1 found this review helpful
I purchased this program to use on my HTC Tilt. It was easy to load onto the phone, but getting everything tweaked so that it would work on my phone well was a challenge. I tried it out on a long trip that I know well just to see how it would perform. At first it was really frustrating because the display would freeze up, although the program continued to run because the voice directions still came in at the right time. I finally figured out that I had to increase the cache size on my phone - then the program worked like a charm. I did notice that the maps were not completely current and I am a bit frustrated that I have to shell out more money to get updated maps right after buying the program.
Very happy ! May 21, 2008
Good product with easy installation. Product is running on my FSC Pocket Loox T830 without any problems indepent from TomTom statement that this PDA is not supported.
 Tom Tom Navigator 6 Software May 2, 2008
1 out of 1 found this review helpful
Prior to purchase I read many reviews that said the Tom Tom software was hard to install. To address this point, I installed this product without the use of the instructions that came with the product. So, I guess it isn't that hard to install. For a generic software, designed to work on a number of different phones, PDA's, ect. I am very impressed with the complexity and accuracy of the software. It is loaded with too many features to mention and very easy to use. Worth every penny, Chas.
Nice but horrible customer service from TomTom. January 18, 2008
0 out of 1 found this review helpful
nice product- but extremely bad service from TomTom- on hold for two hours getting a problem fixed!! Buy GPS has been good on correspondence.
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